FAQs Archive - Page 2 of 8 - NAROO Official

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Our F-Series masks filter fine dust and particulate matter as small as PM1.7. (PM2.5, by definition includes matters from 0 to 2.5 Microns.)
 

How do I wash my mask?

To learn how to wash your mask, please click here for pictures and a detailed explanation.
 
To learn how to adjust the nose wire and make the mask fit perfectly to your face, please check out this video. To learn how to adjust and wear the Z5H and Z9H, please check out this video.
 
NAROO constantly strives to be sure that our masks are up to current testing and safety standards because we value how hard athletes train and work for their goals. NAROO F-Series Masks has several certifications from BOKEN Quality, including proving that the masks protect from particulate matter as small as 1.7 with a 99% rate of effectiveness. NAROO Masks have several certifications from KATRI, including one that certifies the F.U+ Kid’s mask is safe for kids. Based on expert opinion and approved by Allergy UK, NAROO’s F-Series products are unlikely to cause a reaction and may be of benefit for allergy sufferers and are suitable for use as part of an allergen management plan. For more information, head over here. https://naroomask.com/f-u-plus-copper-info/
 
After placing an order, you should receive a confirmation e-mail with the details of your order, including your order number – be sure to check your junk/spam folder.
 
Unlike many products on the market, NAROO masks are designed for athletes and their needs, which means their key point is breathability – they also take on adverse environmental issues while remaining comfortable.
 
If your coupon code isn’t working, please double check that the code is correctly inputted and that it has not yet expired. If you have correctly entered the code and it has not yet expired, please message us via our contact form. For exclusive discounts, join the NAROO SQUAD at https://naroomask.com/squad/
 
NAROO masks are manufactured in South Korea where we are headquartered and are distributed to athletes all over the world.
 
Most NAROO masks can be washed after several uses. Please do so, gently by hand or on a cold, low tumble cycle and then hang dry. For detailed washing instruction please check here. However, for the F-Series, filters are the knitted fabric. In order to remove the filtered contaminants, it is recommended to wash after every use.
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