Please note: Due to COVID-19, shipping regulations are constantly changing and have been causing delays.

  • We are unable to ship to P.O. Boxes, APO, FPO, DPO. Please use a street address in your order.
  • Once your order has been shipped, we are unable to change the delivery destination.
  • Once packages are shipped, they are in the hands of the shipping company, not NAROO.
  • If you have questions on the status of your package, please check naroomask.com/track using your tracking number and/or reach out to the shipper’s customer service. Please note that the tracking may not show up until it arrives in the destination country.
  • Orders from North America are shipped from the U.S. with following terms:
    • Fulfyld Standard: 2-6 days
    • Canada Standard: 2-6 days
    • Fulflyd Express: 2-3 days guaranteed
    • Canada Express: 2-3 days guaranteed
  • Orders from other countries are processed within 1-2 business days and shipped from South Korea
    • EMS, UPS, DHL worldwide shipping methods are available.
    • EMS delivery takes 7-15 business days depending on the customer country’s postal conditions.
    • DHL, UPS delivery period varies by regions.
      • Asia Pacific: 2-5 days
      • South East Asia: 3-5 days
      • Oceania: 3-6 days
      • North America: 3-7 days
      • Europe: 3-7 days
      • Middle East & South Asia: 4-10 days
    • We are offering Free EMS shipping on orders over $70 USD and Free UPS(EMS) shipping for orders over $150 USD.
    • There is a DHL shipping option also available to some countries, but please note that DHL is not discounted
F.U. Plus Black (S size)
Black (L size)
Biege (S size)
Biege (L size)
Black (XS size)
Biege (XS size)
Aqua (XS size)
F.U. Plus Copper Black (S size)
Black (L size)
Grey (S size)
Grey (Lsize)
F1s Black(L-XL size)
Black (M-L size)
Black(S-M size)
White(L-XL size)
White (M-L size)
White(S-M size)
F5s Black
Black-Grey
Black-Blue
White
Sky-Beige
F5 Black
Black-Grey
Black-Red
Black-Blue
X5 Black-Grey
Black-Blue
Black-Red
White
Skull
X5s Black-Grey
Black-Blue
Black-Red
White
All Black
Sky-Beige
Skull
X1 Black
Z5H Black
Z9H Black
EX|HALE Black
N0U Grey (S size)
Grey (L size)
White (S size)
White (L size)
Black (S size)
Black (L size)
N1 Black
N1s Black
F3F Black
F3H Black
F9F Black
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NAROOHey there! We’re now shipping North American orders from the U.S. Happy shopping!

Shipping Conditions