NAROO is proud to service and deliver to countries all over the world because there is nothing more important to us than protecting your breathing with high-quality technology and products.
Do you ship worldwide?
Can you ship to P.O. Boxes, APO, FPO, and DPOs?
Can I change my delivery address/order after I place my order?
How is my package shipped?
How long does shipping take?
Please note: Due to COVID-19, shipping regulations are constantly changing and have been causing delays.
Orders shipped from the USA to North America:
Orders shipped from Europe/Korea to Europe:
Orders shipped from Korea Worldwide:
(Note: items NOT available in our American and European warehouses are also shipped from Korea)
Are my items shipped in one package?
How do I get free shipping?
What about customs and taxes?
Do you provide tracking information?
My tracking number isn’t showing any information.
Where is my package?
My tracking information says that the order was delivered, but I never received it. What do I do?
Lost Packages
Shipping Limitations
Item Name | Available to ship from the US to US & Canada |
EX|HALE – Black | Yes |
F.U. Plus – Aqua (XS size) | Yes |
F.U. Plus – Biege (L size) | Yes |
F.U. Plus – Biege (S size) | Yes |
F.U. Plus – Biege (XS size) | Yes |
F.U. Plus – Black (L size) | Yes |
F.U. Plus – Black (S size) | Yes |
F.U. Plus – Black (XS size) | Yes |
F.U. Plus – Navy (L size) | Yes |
F.U. Plus – Navy (XS size) | Yes |
F.U. Plus Copper – Black (L size) | Yes |
F.U. Plus Copper – Black (S size) | Yes |
F.U. Plus Copper – Grey (L size) | Yes |
F.U. Plus Copper – Grey (S size) | Yes |
F.U. Plus Gray (L size) | Yes |
F.U. Plus Gray (S size) | Yes |
F1S – Black(L size) | Yes |
F1S – Black(S-M size) | Yes |
F1S – White(L-XL size) | Yes |
F1S – White(S size) | Yes |
F1s Black (M-L size) | Yes |
F1s White (M-L size) | Yes |
F3F – Black | Yes |
F3H – Black | Yes |
F5 – Black | Yes |
F5 – Black blue | Yes |
F5 – Black gray | Yes |
F5 – Black red | Yes |
F5S – Black | Yes |
F5S – Black-Blue | Yes |
F5S – Black-Grey | Yes |
F5S – White | Yes |
F5s Black Lime | Yes |
F5s Black Red | Yes |
F5s Blue White | Yes |
F5s Navy Pink | Yes |
F5s Olive Beige | Yes |
F9F – Black | Yes |
N0U – Grey (L size) | Yes |
N0U – Grey (S size) | Yes |
N0U – White (L size) | Yes |
N0U – White (S size) | Yes |
N0U Black (L Size) | Yes |
N0U Black (S size) | Yes |
N1 – Beige | Yes |
N1 – Black | Yes |
N1 – Blue | Yes |
N1 – Light blue | Yes |
N1 – Pink | Yes |
N1s – Black | Yes |
N9H – Gray | Yes |
X1 – Black | Yes |
X1 – Blue | Yes |
X1 – Light blue | Yes |
X1 – Lime | Yes |
X1 – Mint | Yes |
X1 – Orange | Yes |
X1 – Pink | Yes |
X5 – Black blue | Yes |
X5 – Black gray | Yes |
X5 – Black red | Yes |
X5 – Black yellow | Yes |
X5 – Gray green | Yes |
X5 – Skull | Yes |
X5 – White | Yes |
X5s – Black | Yes |
X5s – Black red | Yes |
X5s – Sky beige | Yes |
X5s – White | Yes |
X9 – Black | Yes |
X9 – Black gray | Yes |
X9 – Black green | Yes |
X9 – Black orange | Yes |
X9 – Black sky | Yes |
X9 – Orange beige | Yes |
X9 – Red gray | Yes |
X9 – Sky beige | Yes |
X9 – White gray | Yes |
Z5H – Black | Yes |
Z5H – Classic Blue (Limited) | Yes |
Z5H – Samba (Limited) | Yes |
Z5H – Sleet (Limited) | Yes |
Z9H – Black | Yes |
Z9H – White | Yes |
Item Name | Variation | Available to ship from the Netherlands to Europe |
F.U. Plus | Black (S) | yes |
F.U. Plus | Pink(S) | yes |
F.U. Plus | Black (L) | yes |
F.U. Plus | Pink (L) | yes |
F.U. Plus | Beige (L) | yes |
F.U. Plus | Beige (S) | yes |
FU+Copper | Black (L) | yes |
FU+Copper | Black (S) | yes |
F5s | black blue | yes |
F5 | black grey | yes |
F5 | black | yes |
F5s | White | yes |
F5 | black red | yes |
F5s | black | yes |
FU+ | Aqua (XS) | yes |
F5s | black grey | yes |
Z5H | black | yes |
N1 | black | yes |
F5s | sky beige | yes |
FU+Copper | Gray (L) | yes |
FU+Copper | Gray (S) | yes |
F5 | black blue | yes |
X5 | black yellow | yes |
Z9H | White | yes |
FU+ | Beige (XS) | yes |
F3H | black | yes |
X5s | black red | yes |
X5s | skull | yes |
X5s | black blue | yes |
X5 | black grey | yes |
X5 | gray green | yes |
N0U | Gray (L-XL) | yes |
N0U | Gray (S-M) | yes |
FU+ | Black (XS) | yes |
FU+ | Gray (L) | yes |
FU+ | Gray (S) | yes |
FU+ | Navy (L)/Navy blue | yes |
FU+ | Navy blue (S) | yes |
FU+ | Navy blue(XS) | yes |
F1s | Black (L-XL) | yes |
F1s | Black (S-M) | yes |
F1s | Black (M-L) | yes |
Z9H | black | yes |
X9 | black/blue | yes |
F5s | Black lime (new) | yes |
F5s | Black red (new) | yes |
F1s | White (S-M) | yes |
NAROO is proud to provide several safe payment options for you to choose from.
How can I pay for my order?
•You can pay for your NAROO Mask order in one of two ways:
Will I receive an order confirmation?
• Yes, after placing your order, you will receive an order confirmation via email.
• If you do not receive your confirmation, please check your junk or spam boxes. If you still cannot find it, please reach out to us via our contact form.
Do you charge extra fees for credit card/debit card?
• No, we do not charge extra fees for using a credit card or debit card to pay for your order.
Is payment secure on the NAROO website?
• We take your financial safety seriously. Your card information is not stored on our website and we use SSL encryption to process all payments.
• Transactions with PayPal and Paymentwall adhere to their high security standards.
My credit/debit card isn’t working. What should I do?
• If you cannot check out with your credit or debit card, please try your payment in Chrome or Firefox in an incognito tab.
• If you are still unable to pay with your credit or debit card, please contact your card provider for verification of your customer information and availability of your card.
Is my information safe?
• We value your trust in us and take it seriously. Your information will not be used except for the reason it was provided. Please review our privacy policy that shows our commitment to your privacy and safety.
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |