Please note: Due to COVID-19, shipping regulations are constantly changing and have been causing delays.
Shipping Information
| Item Name | Variation | Available to ship from the US |
| F.U. Plus | Black (S size) | Yes |
| F.U. Plus | Black (L size) | Yes |
| F.U. Plus | Biege (S size) | Yes |
| F.U. Plus | Biege (L size) | Yes |
| F.U. Plus | Black (XS size) | Yes |
| F.U. Plus | Biege (XS size) | Yes |
| F.U. Plus | Aqua (XS size) | Yes |
| F.U. Plus | Navy (L size) | Yes |
| F.U. Plus | Navy (XS size) | Yes |
| F.U. Plus Copper | Black (S size) | Yes |
| F.U. Plus Copper | Black (L size) | Yes |
| F.U. Plus Copper | Grey (S size) | Yes |
| F.U. Plus Copper | Grey (Lsize) | Yes |
| F1s | Black(L-XL size) | Yes |
| F1s | Black (M-L size) | Yes |
| F1s | Black(S-M size) | Yes |
| F1s | White(L-XL size) | Yes |
| F1s | White (M-L size) | Yes |
| F1s | White(S-M size) | Yes |
| F5s | Black | Yes |
| F5s | Black-Grey | Yes |
| F5s | Black-Blue | Yes |
| F5s | White | Yes |
| F5s | Sky-Beige | Yes |
| F5 | Black | Yes |
| F5 | Black-Grey | Yes |
| F5 | Black-Red | Yes |
| F5 | Black-Blue | Yes |
| X5 | Black-Grey | Yes |
| X5 | Black-Blue | Yes |
| X5 | Black-Red | Yes |
| X5 | White | Yes |
| X5 | Skull | Yes |
| X5s | Black-Grey | Yes |
| X5s | Black-Blue | Yes |
| X5s | Black-Red | Yes |
| X5s | White | Yes |
| X5s | All Black | Yes |
| X5s | Sky-Beige | Yes |
| X5s | Skull | Yes |
| X1 | Black | Yes |
| Z5H | Black | Yes |
| Z9H | Black | Yes |
| EX|HALE | Black | Yes |
| N0U | Grey (S size) | Yes |
| N0U | Grey (L size) | Yes |
| N0U | White (S size) | Yes |
| N0U | White (L size) | Yes |
| N0U | Black (S size) | Yes |
| N0U | Black (L size) | Yes |
| N1 | Black | Yes |
| N1s | Black | Yes |
| F3F | Black | Yes |
| F3H | Black | Yes |
| F9F | Black | Yes |
| Item Name | Variation | Available to ship from the Netherlands to European Customer |
| F.U. Plus | Black S | Yes |
| F.U. Plus | Black L | Yes |
| F.U. Plus | Pink S | Yes |
| F.U. Plus | Pink L | Yes |
| F.U. Plus | Beige S | Yes |
| F.U. Plus | Beige L | Yes |
| F.U. Plus | Aqua XS | Yes |
| F.U. Plus | Black XS | Yes |
| F.U. Plus | Beige XS | Yes |
| FU+ Copper | Black S | Yes |
| FU+ Copper | Black L | Yes |
| F3H | Black | Yes |
| F5 | Black-Blue | Yes |
| F5 | Black-Red | Yes |
| F5 | Black-Grey | Yes |
| F5 | Black | Yes |
| F1s | White(L-XL size) | Yes |
| F1s | Black(S-M size) | Yes |
| F1s | White(S-M size) | Yes |
| F5s | White | Yes |
| F5s | Black-Grey | Yes |
| F5s | Sky-Beige | Yes |
| F5s | black-Blue | Yes |
| F5s | Black | Yes |
| Z5H | Black | Yes |
| N1 | Black | Yes |
| X5s | Black-red | Yes |
| X5s | Skull | Yes |
| Z9H | white | Yes |
| X9 | black-grey | Yes |
| X5 | black-yellow | Yes |
- We are unable to ship to P.O. Boxes, APO, FPO, DPO. Please use a street address in your order.
- Once your order has been shipped, we are unable to change the delivery destination.
- Once packages are shipped, they are in the hands of the shipping company, not NAROO.
- If you have questions on the status of your package, please check naroomask.com/track using your tracking number and/or reach out to the shipper’s customer service. Please note that the tracking may not show up until it arrives in the destination country.
- Orders from North America are shipped from the U.S. with following terms:
- Standard from the USA: 2-6 days
- Express from the USA: 2-3 days
- EMS from Korea: 5-15 days
- UPS, DHL from Korea: 3-7 days
- Orders from Europe are shipped from the Netherlands with following terms:
- from Netherlands: 2-6 days
- EMS from Korea: 5-15 days
- UPS, DHL from Korea: 3-7 days
- Orders with items NOT available in our American and European warehouses are processed within 1-2 business days and shipped from South Korea
- EMS delivery takes 5-15 business days depending on the customer country’s postal conditions.
- DHL, UPS delivery period varies by regions.
- Asia Pacific: 2-5 days
- South East Asia: 3-5 days
- Oceania: 3-6 days
- North America: 3-7 days
- Europe: 3-7 days
- Middle East & South Asia: 4-10 days
- We are offering Free EMS shipping on orders over $70 USD and Free UPS(EMS) shipping for orders over $150 USD (when shipped from Korea).
- There are DHL and UPS shipping option also available to some countries, with discounts for carts starting from 70 USD.
