FAQ on NAROO Squad | Ambassador Program

NAROO AMBASSADOR PROGRAM - Frequently Asked Questions (FAQ)

About the Program

NAROO Ambassadors are a community of amazing outdoors people who share our vision and passion for the brand while earning great perks along the way. As lovers of outdoor activities, our ambassadors come together to learn the benefits of NAROO products while also earning commissions, receiving rewards, and enjoying the company of the NAROO SQUAD. 

As an ambassador, you’ll not only make a commission on every sale you make, but you’ll have access to great perks, an exclusive referral code for your friends and family, and much more. We’re currently accepting applications from US, Canada, Europe, Singapore, Thailand, Vietnam, Malaysia, Philippines, Indonesia, Australia, New Zealand, UAE, Saudi Arabia, and South Africa.

A NAROO Ambassador is someone who loves the outdoors, participates in sports, has an active online presence, and actively participates in the program’s activities. They integrate NAROO products and philosophy into their social media regularly, earning great perks as they go. There are also a few other requirements for NAROO ambassadors which are as follows:

  • You must be at least 18 years of age. 
  • You must have an Instagram account.
  • You must have a PayPal account.
  • You must agree with the ambassador agreement to participate in the Program and to receive Commissions.
  • You must clearly state the following, or any substantially similar statement (the “Disclosure”) on your Profiles: “As a NAROO Brand Ambassador, I earn from qualifying purchases. 
  • You must be kind and respectful and make no discriminations based on race, color, religion, sex, national origin, age, disability, marital status, or political affiliation.

Very simply. After you are accepted into the ambassador program via email, you click the link to the portal where you can create your account. 

Inside the portal you’ll have everything you need: you can find and complete activities, join special challenges, claim your rewards, find your personalized Ambassador code and referral link, monitor your current referral sales, check your points, check your payment history, change account settings, and more.

1) Register in the Portal and fill out your Profile. 

2) Login and click on the “Activities” tab to complete and submit completed NAROO activities. (Be sure to read and carefully follow all instructions!)

3) Input your activity into the portal.

4) Once you complete an activity and get approval, you’ll be credited with points.

5) Redeem your rewards points for exclusive products, discounts, and cash bonuses in NAROO’s Rewards Store. (Keep a lookout because rewards are updated regularly.)

All you have to do is regularly complete activities! Be sure to stay tuned for all announcements via email (and Instagram) on new activities, rewards, contests, challenges, giveaways, and much more.

We will update you about any program details, updates, or changes via email. Because we constantly update the program, so please be sure to check your registered email regularly. 

Yes, you can cancel at any time because our program is for celebrating the outdoors and sports, and should fit into your life. Just email us at amb@naroomask.com and we can cancel your account for you. Remember, you are welcome back any time. 

To receive products, first complete a few activities on your ambassador portal. You will receive points for approved completed tasks that can be converted into coupons. Then, you can use those coupons to get products at naroomask.com. The model and number of masks depends on the number of points that you earn from completing activities.

Referrals

Your exclusive referral link is an exclusive shopping link that makes it easier to share your exclusive discount code via your social media. It uses cookies to track the purchase so that your account can be credited with your commission after 30 days.

Once someone makes a purchase using your personal referral link or discount code, it will be noted on your portal at naroo.brandchamp.io. You will receive a 10% commission for every sale you make. Payouts issue must exceed $15.00 USD to receive a commission payment.

One a referral link is used, it can take up to 30 minutes for the referral order to appear in your portal after the order has been processed and shipped.

If you want your friends and family to join you as an ambassador and earn some points while doing it, just share the link naroomask.com/squad and tell your friends to put your full name in the “Referred by” field when they apply.

Codes

Yes, you can change your exclusive code. Please email us as squad@naroomask.com to let us know what you would like to change it to. Please understand that not all changes can be accepted because they may be duplicates or for systemic reasons. If it can be changed, we will wait to change it until after the payment cycle completes to be sure you get your full rewards and payments.

Unfortunately, we can’t help if the order is made and promo code is not applied. 

No, your exclusive code cannot be used together with other discounts as our website only processes one coupon code at a time.

Rewards, Payments, and Sales

  • 10% commission on approved sales from your code or referral links
  • Sneak peeks into new products
  • Earn and redeem points for an assortment of rewards
  • Special ambassador-only events and exclusive products
  • 10% promo code for your friends and followers

Not at all. The NAROO Ambassador Program is all about bringing worldwide ambassadors together to create a community around the NAROO brand and vision. It’s all based on you: the more effort you put into making commissions, the more you’ll make. You choose your level of involvement.

All you have to do is log into your account at naroo.brandchamp.io and head to the main dashboard. There you can track your sales and the commissions you earn.

A sale is made when someone uses your personal referral link or discount code to purchase from naroomask.com. It uses cookies to track the purchase so that your account can be credited with your commission after 30 days. Then, you will be paid via PayPal around the 1st of each month. The minimum payment we are able to make is $15.00 USD.

Reach out to us at squad@naroomask.com so we look into it. Be sure to share your email and the commission information so we can better help you out. If there is a negative amount on your payment account, this is due to a returned or canceled order.

Yes, our program pays all commissions via PayPal only. If you don’t have a PayPal account, simply head to PayPal.com to set one up. We can accept business accounts.

Log into your naroo.brandchamp.io portal and click on the “Rewards” tab. There you will be able to see all possible rewards, how many points they’re worth, and which rewards you are eligible to redeem.

The great thing about the NAROO Ambassador Program is that you can claim your rewards points right away for a coupon. Then, with your coupon you order on naroomask.com. At that point your order is subject to our Shipping Policies.

NAROO is a global company. We ship all over the world, which means that shipping times can vary. Depending on where you live, it can take anywhere from 3 to 10 days. Please visit our Shipping Policies page to see shipping times specific to your region.

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