Professional Lightweight Military Balaclava [NAROO X3F]

X3F – X-Fiber Lightweight Breathable Full Face Balaclava

20.00 USD

NAROO X3F - Ultrathin and Lightweight Military Balaclava with Elastic X-Fiber Fabric, Quick-drying and Thermoregulating Features

It’s hard to wear accessories in the summer. That’s why the X3F fits like a thin glove so your helmet can too. The seams are on in strategic places to reduce irritation and the X-Fiber fabric is quick-dry to keep you cool, hygienic, and comfortable under the sun.

NAROO X3F - balaclava for all weather and motorcycling made with x-fiber
Product Shape
NAROO X3f - graphic for sports mask for skiing and snowboarding in the snow and winter
Product Characteristics

* All unites are comparable to NAROO products

Thickness
0
Breathability
0
Anti-moisture
0
Filtering
0
UV Protection
0 %
Benefits

Ultrathin and Lightweight Protection

For the warmer months, the ultrathin and lightweight X3F if ideal for any motorcyclist. No matter how many times you slide your helmet on our off, this balaclava made of elastic fabric wraps snugly around your head and face without sliding down or covering your eyes and face avoiding the eye region.

Full Coverage UV Protection

This balaclava blocks up to 98% of harmful UV rays from your face, neck, and ears – the ultimate hot weather and sun protection. 

Elastic X-Fiber Fabric

Made of X-Fiber fabric with honeycomb knitting that maximizes ventilation and elasticity, the X3F enhances all typical characteristics of hot weather neck gaiters, tubulars, and other face coverings. This thin, lightweight neck gaiter and face cover is optimized for hot weather activity and when you need a breathable, flexible accessory.

Made 100% in South Korea

Made with love by NAROO’s R&D team as a result of continuous improvements and in-field testings

Quick-drying and Thermoregulating

 The X3F was created for the motorcyclist who rides in the heat. NAROO’s X-Fiber nylon blend fabric wicks moisture away from your skin, which allows it to spread out and dry quickly, leaving you feeling cool, dry and comfortable. Protect yourself from the sun without feeling stuffy, hot, or sticky.

Breathable and Comfortable

A sports mask should be the most breathable mask. At NAROO, our designs achieve breathability in part thanks to the dependable X-FIBER Fabric Technology. The form-fitting, high-quality, soft fabric offers the flat-seams, stretch, breathability, ventilation, and comfort you need during long rides in the heat.

Tested and Safe

NAROO constantly strives to be sure that our masks are up to current safety standards because we value how hard athletes train and work for their goals. The X-Fiber has been tested by an accredited institution in Korea.

Technology Overview

X-Series Fabric Technology

Optimized fabric for comfort and protection in any weather

NAROO X series, x9, x5h -infographic for sports mask for winter, cold weather, wind break, dust block, compression fabric, moisture-wicking

Fits Like a Glove So Your Helmet Can Too

Special knit fabric allows the mask to form to the shape of your head

NAROO X3f - infographic for sports mask for skiing and snowboarding in the snow and winter
Real Life Usage

Winter Soldier Mask, Helmet Liner Face Mask, Military Balaclava Face Mask, Military Combat Mask, Military Full Face Mask, Motorcycle Face Mask For Hot Weather, Motorcycle Face Mask Near Me, Military Ski Mask, Military Ski Masks, Military Winter Mask, Motorcycle Ski Mask,

  • Sizes: Universal
  • Dimensions: 19cm x 30cm (W x L)
  • Color(s): Black
  • Materials: 90% NYLON, 10% POLYURETHANE
Color

Black, Gray

  1. M

    Matthew

    really works in different weather

  2. T

    Tanya

    Protect all face in different weather statement! Cool! I’ll recommend this one to my sport-friends

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Washing

  • Some instructions may advise a gentle warm machine wash, however, the best way to wash our masks is by hand, with a mild detergent.

Drying

  • Line-dried in the shade in a well-ventilated area.

Storage

  • Be sure to store in a location where there aren’t any heat sources that could cause the fibers to be damaged.
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Shipping & Payment Information

We ship your orders globally from UK and US with DHL, UPS, EMS, Royal Mail, USPS etc.

Shipping from US to US,CA & Global

** “Yes” – your order will be shipped from the US if you add that item and choose corresponding shipping option at the checkout

Shipping from UK to UK, EU & Global

** “Yes” – your order will be shipped from the UK if you add that item and choose corresponding shipping option at the checkout

IMPORTING TAX NOTICE

  • Products are shipped from US and UK.
  • Please check your country import tax threshold. If you order is more than specified amount you might be paying import tax as specified on the table below
 
COUNTRYISODUTY DE MINIMISTAX DE MINIMIS
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🇦🇽 Åland IslandsAX0 USD0 USD
🇦🇱 AlbaniaAL100 USD100 USD
🇩🇿 AlgeriaDZ50000 DZD50000 DZD
🇦🇸 American SamoaAS0 USD0 USD
🇦🇩 AndorraAD220 EUR0 EUR
🇦🇴 AngolaAO100 USD100 USD
🇦🇮 AnguillaAI0 XCD0 XCD
🇦🇬 Antigua & BarbudaAG0 USD0 USD
🇦🇷 ArgentinaAR0 USD0 USD
🇦🇲 ArmeniaAM300 USD300 USD
🇦🇼 ArubaAW0 USD0 USD
🇦🇺 Australia ⚠AU1000 AUD1000 AUD
🇦🇹 AustriaAT150 EUR0 EUR
🇦🇿 AzerbaijanAZ0 USD0 USD
🇧🇸 BahamasBS0 USD0 USD
🇧🇭 BahrainBH300 BHD300 BHD
🇧🇩 BangladeshBD1000 BDT0 BDT
🇧🇧 BarbadosBB0 BBD0 BBD
🇧🇾 BelarusBY22 EUR22 EUR
🇧🇪 BelgiumBE150 EUR0 EUR
🇧🇿 BelizeBZ0 BZD0 BZD
🇧🇯 BeninBJ50 USD50 USD
🇧🇲 BermudaBM0 BMD0 BMD
🇧🇹 BhutanBT0 INR0 INR
🇧🇴 BoliviaBO0 USD0 USD
🇧🇶 Bonaire, St.Eustatius & SabaBQ100 USD100 USD
🇧🇦 Bosnia & HerzegovinaBA300 KM300 KM
🇧🇼 BotswanaBW0 BWP0 BWP
🇧🇷 Brazil ⚠BR0 BRL0 BRL
🇧🇳 Brunei DarussalamBN0 BND0 BND
🇧🇬 BulgariaBG150 EUR0 EUR
🇧🇫 Burkina FasoBF0 USD0 USD
🇧🇮 BurundiBI0 USD0 USD
🇰🇭 CambodiaKH50 USD50 USD
🇨🇲 CameroonCM400 USD400 USD
🇨🇦 Canada ⚠CA20 CAD20 CAD
🇨🇻 Cape VerdeCV200 USD200 USD
🇰🇾 Cayman IslandsKY0 USD0 USD
🇨🇫 Central African RepublicCF20 USD0 USD
🇹🇩 ChadTD20 USD20 USD
🇨🇱 ChileCL41 USD41 USD
🇨🇳 China, People’s Republic of ⚠CN0 CNY0 CNY
🇨🇴 Colombia ⚠CO200 USD0 USD
🇰🇲 ComorosKM0 USD0 USD
🇨🇬 CongoCG12 USD12 USD
🇨🇩 Congo, Democratic Republic of theCD0 USD0 USD
🇨🇰 Cook IslandsCK0 NZD0 NZD
🇨🇷 Costa RicaCR50 USD50 USD
🇭🇷 CroatiaHR150 EUR0 EUR
🇨🇺 CubaCU0 USD0 USD
🇨🇼 CuraçaoCW50 ANG50 ANG
🇨🇾 CyprusCY150 EUR0 EUR
🇨🇿 Czech RepublicCZ150 EUR0 EUR
🇩🇰 DenmarkDK150 EUR0 EUR
🇩🇯 DjiboutiDJ0 DJF0 DJF
🇩🇲 DominicaDM0 USD0 USD
🇩🇴 Dominican RepublicDO200 USD200 USD
🇪🇨 EcuadorEC10 USD0 USD
🇪🇬 EgyptEG0 EGP0 EGP
🇸🇻 El SalvadorSV0 USD0 USD
🇬🇶 Equatorial GuineaGQ200 USD0 USD
🇪🇷 EritreaER100 USD0 USD
🇪🇪 EstoniaEE150 EUR0 EUR
🇪🇹 EthiopiaET25 EUR25 EUR
🇫🇰 Falkland Islands (Malvinas)FK0 USD0 USD
🇫🇴 Faroe Islands (Denmark)FO300 DKK300 DKK
🇫🇯 FijiFJ200 FJD200 FJD
🇫🇮 FinlandFI150 EUR0 EUR
🇫🇷 FranceFR150 EUR0 EUR
🇬🇫 French GuianaGF150 EUR0 EUR
🇵🇫 French Polynesia (Tahiti)PF0 USD0 USD
🇹🇫 French Southern TerritoriesTF0 USD0 USD
🇬🇦 GabonGA10 USD10 USD
🇬🇲 GambiaGM100 USD100 USD
🇬🇪 GeorgiaGE300 GEL0 GEL
🇩🇪 GermanyDE150 EUR0 EUR
🇬🇭 GhanaGH5 USD0 USD
🇬🇮 GibraltarGI0 USD0 USD
🇬🇷 GreeceGR150 EUR0 EUR
🇬🇱 Greenland (Denmark)GL80 DKK80 DKK
🇬🇩 GrenadaGD20 XCD0 XCD
🇬🇵 GuadeloupeGP150 EUR0 EUR
🇬🇺 GuamGU0 USD0 USD
🇬🇹 GuatemalaGT0 USD0 USD
🇬🇬 GuernseyGG0 EUR0 EUR
🇬🇳 GuineaGN15 USD15 USD
🇬🇳 Guinea-BissauGW100 USD0 USD
🇬🇾 GuyanaGY0 USD0 USD
🇭🇹 HaitiHT0 USD0 USD
🇭🇳 HondurasHN0 USD0 USD
🇭🇰 Hong Kong⚠HK0 USD0 USD
🇭🇺 HungaryHU150 EUR0 EUR
🇮🇸 IcelandIS0 ISK0 ISK
🇮🇳 IndiaIN0 INR0 INR
🇮🇩 IndonesiaID3 USD0 USD
🇮🇷 IranIR50 USD50 USD
🇮🇶 IraqIQ0 USD0 USD
🇮🇪 IrelandIE150 EUR0 EUR
🇮🇲 Isle of ManIM135 GBP15 GBP
🇮🇱 IsraelIL500 USD75 USD
🇮🇹 ItalyIT150 EUR0 EUR
🇨🇮 Ivory CoastCI20 USD20 USD
🇯🇲 JamaicaJM50 USD0 USD
🇯🇵 Japan ⚠JP10000 JPY10000 JPY
🇯🇪 Jersey ⚠JE0 GBP0 GBP
🇯🇴 JordanJO100 JOD0 JOD
🇰🇿 KazakhstanKZ200 EUR200 EUR
🇰🇪 KenyaKE0 USD0 USD
🇰🇮 KiribatiKI0 USD0 USD
🇰🇵 Korea, Democratic People’s Republic ofKP0 USD0 USD
🇰🇷 Korea, The Republic of ⚠KR150 USD150 USD
🇰🇼 KuwaitKW100 KWD0 KWD
🇰🇬 KyrgyzstanKG120 USD120 USD
🇱🇦 LaosLA0 LAK0 LAK
🇱🇻 LatviaLV150 EUR0 EUR
🇱🇧 LebanonLB0 USD0 USD
🇱🇸 LesothoLS0 USD0 USD
🇱🇷 LiberiaLR0 USD0 USD
🇱🇾 LibyaLY0 USD0 USD
🇱🇮 Liechtenstein ⚠LI0 CHF0 CHF
🇱🇹 LithuaniaLT150 EUR0 EUR
🇱🇺 LuxembourgLU150 EUR0 EUR
🇲🇴 Macau ⚠MO0 MOP0 MOP
🇲🇰 MacedoniaMK22 EUR22 EUR
🇲🇬 MadagascarMG20 USD20 USD
🇲🇼 MalawiMW0 MWK0 MWK
🇲🇾 MalaysiaMY500 MYR500 MYR
🇲🇻 MaldivesMV6000 MVR0 MVR
🇲🇱 MaliML20 USD20 USD
🇲🇹 MaltaMT150 EUR0 EUR
🇲🇭 Marshall IslandsMH0 USD0 USD
🇲🇶 MartiniqueMQ150 EUR0 EUR
🇲🇷 MauritaniaMR25 USD25 USD
🇲🇺 MauritiusMU500 MUR500 MUR
🇾🇹 MayotteYT150 EUR0 EUR
🇲🇽 MexicoMX1000 USD50 USD
🇫🇲 Micronesia, Federated States ofFM0 USD0 USD
🇲🇩 MoldovaMD300 EUR300 EUR
🇲🇨 MonacoMC150 EUR22 EUR
🇲🇳MongoliaMN0 MNT0 MNT
🇲🇪 MontenegroME75 EUR0 EUR
🇲🇸 MontserratMS0 USD0 USD
🇲🇦 MoroccoMA30 USD30 USD
🇲🇿 MozambiqueMZ30 USD30 USD
🇲🇲 MyanmarMM0 USD0 USD
🇳🇦 NamibiaNA0 USD0 USD
🇳🇷 Nauru, Republic OfNR0 USD0 USD
🇳🇵 NepalNP0 NPR0 NPR
🇳🇱 NetherlandsNL150 EUR0 EUR
🇳🇨 New CaledoniaNC0 USD0 USD
🇳🇿 New Zealand ⚠NZ1000 NZD1000 NZD
🇳🇮 NicaraguaNI0 NIO0 NIO
🇳🇪 NigerNE20 USD0 USD
🇳🇬 NigeriaNG0 USD0 USD
🇳🇺 Niue IslandNU0 USD0 USD
🇳🇫 Norfolk IslandNF50 USD0 USD
🇲🇵 Northern Mariana IslandsMP0 USD0 USD
🇳🇴 Norway ⚠NO350 NOK350 NOK
🇴🇲 OmanOM0 USD0 USD
🇵🇰 PakistanPK0 USD0 USD
🇵🇼 PalauPW0 USD0 USD
🇵🇸 PalestinePS0 EGP0 EGP
🇵🇦 PanamaPA100 PAB100 PAB
🇵🇬 Papua New GuineaPG250 PGK250 PGK
🇵🇾 ParaguayPY20 USD20 USD
🇵🇪 PeruPE200 USD200 USD
🇵🇭 PhilippinesPH10000 PHP10000 PHP
🇵🇳 PitcairnPN0 USD0 USD
🇵🇱 PolandPL150 EUR0 EUR
🇵🇹 PortugalPT150 EUR0 EUR
🇵🇷 Puerto RicoPR800 USD0 USD
🇶🇦 Qatar ⚠QA0 QAR0 QAR
🇷🇪 ReunionRE150 EUR22 EUR
🇷🇴 RomaniaRO150 EUR0 EUR
🇷🇺 Russia ⚠RU200 EUR200 EUR
🇷🇼 RwandaRW0 USD0 USD
🇸🇭 Saint HelenaSH0 USD0 USD
🇵🇲 Saint Pierre & MiquelonPM0 USD0 USD
🇼🇸 SamoaWS0 SDG0 SDG
🇸🇲 San MarinoSM22 EUR0 EUR
🇸🇹 Sao Tome & PrincipeST0 USD0 USD
🇸🇦 Saudi ArabiaSA1000 SAR0 USD
🇸🇳 SenegalSN30 USD0 USD
🇷🇸 SerbiaRS0 RSD0 RSD
🇸🇨 SeychellesSC0 SCR0 SCR
🇸🇱 Sierra LeoneSL0 USD0 USD
🇸🇬 Singapore ⚠SG400 SGD400 SGD
🇸🇽 Sint MaartenSX100 USD0 USD
🇸🇰 SlovakiaSK150 EUR0 EUR
🇸🇮 SloveniaSI150 EUR0 EUR
🇸🇧 Solomon IslandsSB0 USD0 USD
🇸🇴 SomaliaSO0 USD0 USD
🇿🇦 South AfricaZA0 ZAR0 ZAR
🇸🇸 South SudanSS0 USD0 USD
🇪🇸 SpainES150 EUR0 EUR
🇱🇰 Sri LankaLK0 LKR0 LKR
🇧🇱 St. BarthelemyBL0 EUR0 EUR
🇰🇳 St. Kitts and NevisKN0 USD0 USD
🇱🇨 St. LuciaLC0 USD0 USD
🇫🇷 St. MartinMF150 EUR0 EUR
🇻🇨 St. VincentVC0 XCD0 XCD
🇸🇩 SudanSD0 USD0 USD
🇸🇷 SurinameSR0 XCD0 XCD
🇳🇴 Svalbard ⚠SJ0 USD0 USD
🇸🇿 SwazilandSZ0 USD0 USD
🇸🇪 SwedenSE150 EUR0 EUR
🇨🇭 SwitzerlandCH0 CHF0 CHF
🇸🇾 SyriaSY50 SYP0 SYP
🇹🇼 TaiwanTW2000 TWD2000 TWD
🇹🇯 TajikistanTJ0 USD0 USD
🇹🇿 TanzaniaTZ0 TZS0 TZS
🇹🇭 ThailandTH1500 THB1500 THB
🇹🇱 Timor-LesteTL0 USD0 USD
🇹🇬 TogoTG400 USD400 USD
🇹🇰 TokelauTK0 USD0 USD
🇹🇴 TongaTO0 USD0 USD
🇹🇹 Trinidad and TobagoTT0 TTD0 TTD
🇹🇳 TunisiaTN0 TND0 TND
🇹🇷 TurkeyTR0 EUR0 EUR
🇹🇲 TurkmenistanTM0 USD0 USD
🇹🇨 Turks and Caicos IslandsTC0 USD0 USD
🇹🇻 TuvaluTV0 USD0 USD
🇺🇬 UgandaUG0 USD0 USD
🇺🇦 UkraineUA150 EUR0 EUR
🇦🇪 United Arab EmiratesAE300 AED0 AED
🇬🇧 United KingdomGB135 GBP0 GBP
🇺🇸 United States Minor Outlying IslandsUM0 USD0 USD
🇺🇸 United StatesUS800 USDVaries
🇺🇾 UruguayUY1 USD1 USD
🇺🇿 UzbekistanUZ1000 USD1000 USD
🇻🇪 VanuatuVU0 USD0 USD
🇻🇦 Vatican CityVA0 EUR0 EUR
🇻🇪 VenezuelaVE100 USD100 USD
🇻🇳 VietnamVN1000000 VND0 VND
🇻🇬 Virgin Islands (British)VG0 USD0 USD
🇻🇮 Virgin Islands (U.S.)VI0 USD0 USD
🇼🇫 Wallis and FutunaWF200 XPF0 XPF
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🇾🇪 YemenYE0 YER0 YER
🇿🇲 ZambiaZM50 USD50 USD
🇿🇼 ZimbabweZW10 USD10 USD

Shipping & Delivery

NAROO is proud to service and deliver to countries all over the world because there is nothing more important to us than protecting your breathing with high-quality technology and products.

Do you ship worldwide?

  • Yes, we ship worldwide to over 150 countries.
  • Unfortunately there are still some places we cannot yet ship to.
  • If your country isn’t on the shipping list, please message us via our contact form.

Can you ship to P.O. Boxes, APO, FPO, and DPOs?

  • Please include in your order notes that the address you put is P.O. Box. etc.

Can I change my delivery address/order after I place my order?

  • We can proceed your request if you contact us before the order has been processed and shipped. Once your order has been processed and shipped, we are unable to change the delivery destination. Please be sure you input the correct address. Any reshipment fees are your responsibility.
  • Once packages are shipped, they are in the hands of the shipping company, not NAROO.

How is my package shipped?

  • Packages will ship via DHL, UPS, EMS, Express, or Standard

How long does shipping take?

Orders shipped from the USA to North America:

  • Standard from the USA: 2-6 days
    • Express from the USA: 2-3 days
    • EMS from Korea: 5-15 days
    • UPS, DHL from Korea: 3-7 days

Orders shipped from Europe/Korea to Europe:

    • From UK: 2-6 days
    • EMS from Korea: 5-15 days
    • UPS, DHL from Korea: 3-7 days

Orders shipped from Korea Worldwide:

(Note: items NOT available in our American and European warehouses are also shipped from Korea)

    • EMS – 5-15 business days.
    • DHL, UPS delivery period varies by region:
      • Asia Pacific: 2-5 days
      • South East Asia: 3-5 days
      • Oceania: 3-6 days
      • North America: 3-7 days
      • Europe: 3-7 days
      • Middle East & South Asia: 4-10 days

Are my items shipped in one package?

  • Yes, all items in an order are shipped together in one package.

How do I get free shipping?

  • We are offering Free EMS shipping on orders over $50 USD and Free UPS shipping for orders over $130 USD  (when shipped from Korea). These conditions are subject to change due to shipping rates change. 
  • Countries where EMS and UPS is not available, we are offering DHL shipping options with some discounts for carts starting from 70 USD. 

Do you provide tracking information?

  • Yes. After you place your order, you will receive an email with your tracking information that you can use to track your package here: naroomask.com/track. Please check your junk and spam boxes if you can’t find the email with your tracking information. 

 

My tracking number isn’t showing any information.

  • If the package is currently being processed before being handed over to the courier, your tracking number may take a few days to register in the courier’s system.

 

Where is my package?

  • If you have questions on the status of your package, please check naroomask.com/track using your tracking number and/or reach out to the shipper’s customer service. Please note that the tracking may not show up until it arrives in the destination country.

My tracking information says that the order was delivered, but I never received it. What do I do?

  • If you are unable to locate your order after tracking shows it was delivered, please be sure to check your area of delivery as sometimes couriers will leave it in hidden locations for safety. If you still cannot find it, please contact the local courier you selected at the checkout as this is the fastest way to locate the package. Otherwise, the package is subject to the shipping limitations below.

 

Lost Packages

  • If a package has been lost en route, please message the courier to make sure it gets to you.
  • If the package was delivered and never received, please contact the courier for resolution as we are not liable after delivery. 
  • Please review our Shipping Limitations below.

Shipping Limitations

  • When you place an order, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on naroomask.com . All purchases from this naroomask.com are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this naroomask.com pass to you upon delivery of the items to the carrier.

Where does my package ship from?

• Depending on where your order is shipping to, it will either come from warehouses in South Korea, the U.K., or the U.S.

What about customs and taxes?

  • Every country has different customs and tax policies. Please check your country’s policy before you purchase. We are not responsible for any additional customs, tax, or other country-levied fees. If you wish to return your package and receive a refund, the shipping funds will be deducted from the refund.
  • When you purchase from our store, you consent to accept the customs and tax policies of your country.

Payment

NAROO is proud to provide several safe payment options for you to choose from.

How can I pay for my order?

You can pay for your NAROO Mask order in one of two ways:

    • Global Credit/Debit Card: If you choose this method of payment, please note that the billing descriptor will be listed as either naroomask.com or Paymentwall/Brick.
    • PayPal: If you choose this method of payment, all you have to do is sign into your PayPal account and proceed as directed. If you don’t have a PayPal account, it is easy to make for free.

 

Will I receive an order confirmation?

• Yes, after placing your order, you will receive an order confirmation via email.

• If you do not receive your confirmation, please check your junk or spam boxes. If you still cannot find it, please reach out to us via our contact form.

Do you charge extra fees for credit card/debit card?

• No, we do not charge extra fees for using a credit card or debit card to pay for your order.

Is payment secure on the NAROO website?

• We take your financial safety seriously. Your card information is not stored on our website and we use SSL encryption to process all payments. 

• Transactions with PayPal and Paymentwall adhere to their high security standards. 

My credit/debit card isn’t working. What should I do?

• If you cannot check out with your credit or debit card, please try your payment in Chrome or Firefox in an incognito tab. 

• If you are still unable to pay with your credit or debit card, please contact your card provider for verification of your customer information and availability of your card.

 Is my information safe?

• We value your trust in us and take it seriously. Your information will not be used except for the reason it was provided. Please review our privacy policy that shows our commitment to your privacy and safety.

  1. Global Credit/debit card payment
    • Provided by Paymentwall / Brick and is billed via paymentwall.com
    • PLEASE NOTE THAT THE BILLING DESCRIPTOR WILL BE LISTED AS EITHER NAROOMASK.COM OR PAYMENTWALL.COM
    • If you do not receive an order confirmation, please check your Junk or Spam boxes. If you still cannot find it, please reach us via contact form.
  2. Returns
    • If you wish you return (an) item(s), please contact us via our website within 7 days of receiving your order.
    • Please note that save for damaged items, sealed product packages that have been opened are not eligible for reimbursement due to hygiene and safety reasons.
  3. Returns due to defective items or wrong delivery
    • If you have received a defective item or your package was incorrectly delivered, please contact us via our website. In most cases, we can’t bear the international shipping costs for the return and/or replacement.
  4. Return due to personal reasons
    • If you don’t like the items for personal reasons, including size and color, you may return the items. Please contact us via our website within 7 days of receiving the items. You must return your shipment within 3 days after receiving the return label or we are unable to process the return
    • Please note that you are responsible for the cost of return shipping (including international).
    • Please note that save for damaged items, sealed product packages that have been opened are not eligible for reimbursement due to hygiene and safety reasons.
  5. Refund period
    • Please allow us 7 – 14 business days for PayPal & Credit Card refunds. The amount of time for the processing of returns depends on your financial institution.
    • If it takes more than 7 – 14 business days to process your refund, please contact your financial institution.
    • Please note that save for damaged items, sealed product packages that have been opened are not eligible for reimbursement due to hygiene and safety reasons.
  6. Customs and tax
    • Every country has different customs and tax policies. Please check your countries policy before you purchase. We are not responsible for any additional customs, tax, or other country-levied fees. If you wish to return your package and receive a refund, the shipping funds will be deducted from the refund.

How To Wear/Wash/Care/Measure NAROO mask

How To Measure Your Mask Size

Most of our mask models are universal size because the fabric has stretch. But for the F.U+ Mask, F.U+ Copper, F1S, and N0U models we have size grading.

Measure your face as follows using either a measuring tape or a piece of string and a ruler:

For the face + tubular gaiters (masks like F5s, F5 etc), measure from the bridge of your nose, to the bottom of your neck.

NAROO N0 - infographic for how to measure filtering sports mask-min

For the face masks (F.U Plus, F.U Plus Copper, N0U) measure from the bridge of your nose to your chin.

NAROO F.U Plus Copper- infographic for how to measure filtering sports mask

How To Wear Your Mask

To get the most functionality out of your NAROO mask, please check out our “How-to-wear” Videos.

F.U Plus and F.U Plus Copper – Filtering Face Masks
Z5H – Winter Face Cover
F5 – Filtering Neck Warmer

How To Wash And Care For Your Mask

To get the most functionality out of your NAROO mask, please check out our “How-to-wear” Videos.

NAROO MASK - how to wash your naroo sports masks 1
Soak your mask.

Put a neutral detergent in lukewarm water. Spread out the mask in the water and wait for 5 minutes

Note: No hot water!Note: Outdoor detergents, shampoos, and wool shampoos are all neutral detergents.

NAROO MASK - how to wash your naroo sports masks 2
Gently wash

Wash your mask gently without harshly rubbing or twisting the fabric. Then rinse gently.

Note: If you wash harshly, the nose clip may deform.

NAROO MASK - how to wash your naroo sports masks 3
Rinse

Rinse the mask several times in clean water. Clean the inside of the mask under running water.

Note: Again, avoid harsh scrubbing and wash gently.

NAROO MASK - how to wash your naroo sports masks 4
Squeeze out the water

When removing the water, do not twist the fabric! Squeeze the mask between your hands.

Note: Care should be taken during the drying process to minimize stretching.

NAROO MASK - how to wash your naroo sports masks 5
Air dry

After gently squeezing out the water, let your mask air dry in a shady, well-ventilated area.

If you follow these 5 steps, you can use your NAROO mask for a long, long time.
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