Winter Kids Neck gaiter | Winter Windstopper Mask for Kids | Tubular Face Shield | Kids Bandana Face Mask
Wintertime can be a lot of fun, which is why the ids neck gaiter E9 is perfect for a young athlete on the go. They can wear this fun stylish, protective accessory that not only provides coverage and protection from the sun, wind, and cold but is suitable for any winter sporting activities. Breathable, lightweight microfiber fabric shapes itself into a neck gaiter, tubular, and face covering.
Wintertime Sun Protection
Protection from overexposure to the sun is important for kids. This neck gaiter cover blocks up to 91% of harmful UV rays from the face, neck, and ears during any wintertime activity.
Windproof and Dust-Blocking
When headed outdoors, kids aren’t worried about the wind and dust – let the kids neck gaiter E9 do it for them. For outdoor wintertime activities, wearing this breathable tube-like balaclava protects the neck and face from wind and dust.
Quick-drying and Comfortable
NAROO’s microfiber nylon blend fabric wicks moisture away from your child’s skin, which allows it to spread out and dry quickly, leaving them feeling dry and comfortable.
Multipurpose and Stylish
Kids are always moving, always on the go. Style them in one of four stylish colors and use this flexible accessory as a neck gaiter, tubular, or face cover while skiing, snowboarding, fishing, hiking, cycling, and other family wintertime activities.
Breathable and Comfortable
Kids need a lot of air to fuel their endless energy. A good sports mask for them needs to be breathable. The kids neck gaiter E9 achieves breathability and comfort in part thanks to the microfiber fabric and in part due to the breathing holes.
Made 100% in South Korea
Made with love by NAROO’s R&D team as a result of continuous improvements and in-field testings
Product Shape
Product Characteristics
Thickness (9/9)
Anti-moisture (60%)
Breathability (70%)
Filtering (10%)
UV Protection (99%)
Fun and Stylish
Kids have four, stylist color options to choose from, each of protect from UV rays and the harsh cold
Multi-Purpose
Style this mask however you want whether that be as a mask, bandana, scarf, or headband.
FEATURES
All Weather
Suitable for sporting activities during any season, in any temperature, or in any condition
100+ Washes
Strong enough to last over 100 washes without losing efficiency
Neck Coverage
Full coverage from sun over commonly exposed areas
99% UV Protection
Protects skin from harsh UV rays and sun damage in any weather
Color
Blue, Brown, Pink, Yellow
Rated 5 out of 5
Lizzy –
looks cute!
Rated 5 out of 5
milakiah –
A child of my friends love this one.
I think to get another one colour for her ☺️
** “Yes” – your order will be shipped from the UK if you add that item and choose corresponding shipping option at the checkout
IMPORTING TAX NOTICE
Products are shipped from US and UK.
Please check your country import tax threshold. If you imported order is more than specified amount (including all your online shoppings) you might be paying import tax as specified on the table below
COUNTRY
ISO
DUTY DE MINIMIS
TAX DE MINIMIS
🇦🇫 Afghanistan
AF
0 USD
0 USD
🇦🇽 Åland Islands
AX
0 USD
0 USD
🇦🇱 Albania
AL
100 USD
100 USD
🇩🇿 Algeria
DZ
50000 DZD
50000 DZD
🇦🇸 American Samoa
AS
0 USD
0 USD
🇦🇩 Andorra
AD
220 EUR
0 EUR
🇦🇴 Angola
AO
100 USD
100 USD
🇦🇮 Anguilla
AI
0 XCD
0 XCD
🇦🇬 Antigua & Barbuda
AG
0 USD
0 USD
🇦🇷 Argentina
AR
0 USD
0 USD
🇦🇲 Armenia
AM
300 USD
300 USD
🇦🇼 Aruba
AW
0 USD
0 USD
🇦🇺 Australia ⚠
AU
1000 AUD
1000 AUD
🇦🇹 Austria
AT
150 EUR
0 EUR
🇦🇿 Azerbaijan
AZ
0 USD
0 USD
🇧🇸 Bahamas
BS
0 USD
0 USD
🇧🇭 Bahrain
BH
300 BHD
300 BHD
🇧🇩 Bangladesh
BD
1000 BDT
0 BDT
🇧🇧 Barbados
BB
0 BBD
0 BBD
🇧🇾 Belarus
BY
22 EUR
22 EUR
🇧🇪 Belgium
BE
150 EUR
0 EUR
🇧🇿 Belize
BZ
0 BZD
0 BZD
🇧🇯 Benin
BJ
50 USD
50 USD
🇧🇲 Bermuda
BM
0 BMD
0 BMD
🇧🇹 Bhutan
BT
0 INR
0 INR
🇧🇴 Bolivia
BO
0 USD
0 USD
🇧🇶 Bonaire, St.Eustatius & Saba
BQ
100 USD
100 USD
🇧🇦 Bosnia & Herzegovina
BA
300 KM
300 KM
🇧🇼 Botswana
BW
0 BWP
0 BWP
🇧🇷 Brazil ⚠
BR
0 BRL
0 BRL
🇧🇳 Brunei Darussalam
BN
0 BND
0 BND
🇧🇬 Bulgaria
BG
150 EUR
0 EUR
🇧🇫 Burkina Faso
BF
0 USD
0 USD
🇧🇮 Burundi
BI
0 USD
0 USD
🇰🇭 Cambodia
KH
50 USD
50 USD
🇨🇲 Cameroon
CM
400 USD
400 USD
🇨🇦 Canada ⚠
CA
20 CAD
20 CAD
🇨🇻 Cape Verde
CV
200 USD
200 USD
🇰🇾 Cayman Islands
KY
0 USD
0 USD
🇨🇫 Central African Republic
CF
20 USD
0 USD
🇹🇩 Chad
TD
20 USD
20 USD
🇨🇱 Chile
CL
41 USD
41 USD
🇨🇳 China, People’s Republic of ⚠
CN
0 CNY
0 CNY
🇨🇴 Colombia ⚠
CO
200 USD
0 USD
🇰🇲 Comoros
KM
0 USD
0 USD
🇨🇬 Congo
CG
12 USD
12 USD
🇨🇩 Congo, Democratic Republic of the
CD
0 USD
0 USD
🇨🇰 Cook Islands
CK
0 NZD
0 NZD
🇨🇷 Costa Rica
CR
50 USD
50 USD
🇭🇷 Croatia
HR
150 EUR
0 EUR
🇨🇺 Cuba
CU
0 USD
0 USD
🇨🇼 Curaçao
CW
50 ANG
50 ANG
🇨🇾 Cyprus
CY
150 EUR
0 EUR
🇨🇿 Czech Republic
CZ
150 EUR
0 EUR
🇩🇰 Denmark
DK
150 EUR
0 EUR
🇩🇯 Djibouti
DJ
0 DJF
0 DJF
🇩🇲 Dominica
DM
0 USD
0 USD
🇩🇴 Dominican Republic
DO
200 USD
200 USD
🇪🇨 Ecuador
EC
10 USD
0 USD
🇪🇬 Egypt
EG
0 EGP
0 EGP
🇸🇻 El Salvador
SV
0 USD
0 USD
🇬🇶 Equatorial Guinea
GQ
200 USD
0 USD
🇪🇷 Eritrea
ER
100 USD
0 USD
🇪🇪 Estonia
EE
150 EUR
0 EUR
🇪🇹 Ethiopia
ET
25 EUR
25 EUR
🇫🇰 Falkland Islands (Malvinas)
FK
0 USD
0 USD
🇫🇴 Faroe Islands (Denmark)
FO
300 DKK
300 DKK
🇫🇯 Fiji
FJ
200 FJD
200 FJD
🇫🇮 Finland
FI
150 EUR
0 EUR
🇫🇷 France
FR
150 EUR
0 EUR
🇬🇫 French Guiana
GF
150 EUR
0 EUR
🇵🇫 French Polynesia (Tahiti)
PF
0 USD
0 USD
🇹🇫 French Southern Territories
TF
0 USD
0 USD
🇬🇦 Gabon
GA
10 USD
10 USD
🇬🇲 Gambia
GM
100 USD
100 USD
🇬🇪 Georgia
GE
300 GEL
0 GEL
🇩🇪 Germany
DE
150 EUR
0 EUR
🇬🇭 Ghana
GH
5 USD
0 USD
🇬🇮 Gibraltar
GI
0 USD
0 USD
🇬🇷 Greece
GR
150 EUR
0 EUR
🇬🇱 Greenland (Denmark)
GL
80 DKK
80 DKK
🇬🇩 Grenada
GD
20 XCD
0 XCD
🇬🇵 Guadeloupe
GP
150 EUR
0 EUR
🇬🇺 Guam
GU
0 USD
0 USD
🇬🇹 Guatemala
GT
0 USD
0 USD
🇬🇬 Guernsey
GG
0 EUR
0 EUR
🇬🇳 Guinea
GN
15 USD
15 USD
🇬🇳 Guinea-Bissau
GW
100 USD
0 USD
🇬🇾 Guyana
GY
0 USD
0 USD
🇭🇹 Haiti
HT
0 USD
0 USD
🇭🇳 Honduras
HN
0 USD
0 USD
🇭🇰 Hong Kong⚠
HK
0 USD
0 USD
🇭🇺 Hungary
HU
150 EUR
0 EUR
🇮🇸 Iceland
IS
0 ISK
0 ISK
🇮🇳 India
IN
0 INR
0 INR
🇮🇩 Indonesia
ID
3 USD
0 USD
🇮🇷 Iran
IR
50 USD
50 USD
🇮🇶 Iraq
IQ
0 USD
0 USD
🇮🇪 Ireland
IE
150 EUR
0 EUR
🇮🇲 Isle of Man
IM
135 GBP
15 GBP
🇮🇱 Israel
IL
500 USD
75 USD
🇮🇹 Italy
IT
150 EUR
0 EUR
🇨🇮 Ivory Coast
CI
20 USD
20 USD
🇯🇲 Jamaica
JM
50 USD
0 USD
🇯🇵 Japan ⚠
JP
10000 JPY
10000 JPY
🇯🇪 Jersey ⚠
JE
0 GBP
0 GBP
🇯🇴 Jordan
JO
100 JOD
0 JOD
🇰🇿 Kazakhstan
KZ
200 EUR
200 EUR
🇰🇪 Kenya
KE
0 USD
0 USD
🇰🇮 Kiribati
KI
0 USD
0 USD
🇰🇵 Korea, Democratic People’s Republic of
KP
0 USD
0 USD
🇰🇷 Korea, The Republic of ⚠
KR
150 USD
150 USD
🇰🇼 Kuwait
KW
100 KWD
0 KWD
🇰🇬 Kyrgyzstan
KG
120 USD
120 USD
🇱🇦 Laos
LA
0 LAK
0 LAK
🇱🇻 Latvia
LV
150 EUR
0 EUR
🇱🇧 Lebanon
LB
0 USD
0 USD
🇱🇸 Lesotho
LS
0 USD
0 USD
🇱🇷 Liberia
LR
0 USD
0 USD
🇱🇾 Libya
LY
0 USD
0 USD
🇱🇮 Liechtenstein ⚠
LI
0 CHF
0 CHF
🇱🇹 Lithuania
LT
150 EUR
0 EUR
🇱🇺 Luxembourg
LU
150 EUR
0 EUR
🇲🇴 Macau ⚠
MO
0 MOP
0 MOP
🇲🇰 Macedonia
MK
22 EUR
22 EUR
🇲🇬 Madagascar
MG
20 USD
20 USD
🇲🇼 Malawi
MW
0 MWK
0 MWK
🇲🇾 Malaysia
MY
500 MYR
500 MYR
🇲🇻 Maldives
MV
6000 MVR
0 MVR
🇲🇱 Mali
ML
20 USD
20 USD
🇲🇹 Malta
MT
150 EUR
0 EUR
🇲🇭 Marshall Islands
MH
0 USD
0 USD
🇲🇶 Martinique
MQ
150 EUR
0 EUR
🇲🇷 Mauritania
MR
25 USD
25 USD
🇲🇺 Mauritius
MU
500 MUR
500 MUR
🇾🇹 Mayotte
YT
150 EUR
0 EUR
🇲🇽 Mexico
MX
1000 USD
50 USD
🇫🇲 Micronesia, Federated States of
FM
0 USD
0 USD
🇲🇩 Moldova
MD
300 EUR
300 EUR
🇲🇨 Monaco
MC
150 EUR
22 EUR
🇲🇳Mongolia
MN
0 MNT
0 MNT
🇲🇪 Montenegro
ME
75 EUR
0 EUR
🇲🇸 Montserrat
MS
0 USD
0 USD
🇲🇦 Morocco
MA
30 USD
30 USD
🇲🇿 Mozambique
MZ
30 USD
30 USD
🇲🇲 Myanmar
MM
0 USD
0 USD
🇳🇦 Namibia
NA
0 USD
0 USD
🇳🇷 Nauru, Republic Of
NR
0 USD
0 USD
🇳🇵 Nepal
NP
0 NPR
0 NPR
🇳🇱 Netherlands
NL
150 EUR
0 EUR
🇳🇨 New Caledonia
NC
0 USD
0 USD
🇳🇿 New Zealand ⚠
NZ
1000 NZD
1000 NZD
🇳🇮 Nicaragua
NI
0 NIO
0 NIO
🇳🇪 Niger
NE
20 USD
0 USD
🇳🇬 Nigeria
NG
0 USD
0 USD
🇳🇺 Niue Island
NU
0 USD
0 USD
🇳🇫 Norfolk Island
NF
50 USD
0 USD
🇲🇵 Northern Mariana Islands
MP
0 USD
0 USD
🇳🇴 Norway ⚠
NO
350 NOK
350 NOK
🇴🇲 Oman
OM
0 USD
0 USD
🇵🇰 Pakistan
PK
0 USD
0 USD
🇵🇼 Palau
PW
0 USD
0 USD
🇵🇸 Palestine
PS
0 EGP
0 EGP
🇵🇦 Panama
PA
100 PAB
100 PAB
🇵🇬 Papua New Guinea
PG
250 PGK
250 PGK
🇵🇾 Paraguay
PY
20 USD
20 USD
🇵🇪 Peru
PE
200 USD
200 USD
🇵🇭 Philippines
PH
10000 PHP
10000 PHP
🇵🇳 Pitcairn
PN
0 USD
0 USD
🇵🇱 Poland
PL
150 EUR
0 EUR
🇵🇹 Portugal
PT
150 EUR
0 EUR
🇵🇷 Puerto Rico
PR
800 USD
0 USD
🇶🇦 Qatar ⚠
QA
0 QAR
0 QAR
🇷🇪 Reunion
RE
150 EUR
22 EUR
🇷🇴 Romania
RO
150 EUR
0 EUR
🇷🇺 Russia ⚠
RU
200 EUR
200 EUR
🇷🇼 Rwanda
RW
0 USD
0 USD
🇸🇭 Saint Helena
SH
0 USD
0 USD
🇵🇲 Saint Pierre & Miquelon
PM
0 USD
0 USD
🇼🇸 Samoa
WS
0 SDG
0 SDG
🇸🇲 San Marino
SM
22 EUR
0 EUR
🇸🇹 Sao Tome & Principe
ST
0 USD
0 USD
🇸🇦 Saudi Arabia
SA
1000 SAR
0 USD
🇸🇳 Senegal
SN
30 USD
0 USD
🇷🇸 Serbia
RS
0 RSD
0 RSD
🇸🇨 Seychelles
SC
0 SCR
0 SCR
🇸🇱 Sierra Leone
SL
0 USD
0 USD
🇸🇬 Singapore ⚠
SG
400 SGD
400 SGD
🇸🇽 Sint Maarten
SX
100 USD
0 USD
🇸🇰 Slovakia
SK
150 EUR
0 EUR
🇸🇮 Slovenia
SI
150 EUR
0 EUR
🇸🇧 Solomon Islands
SB
0 USD
0 USD
🇸🇴 Somalia
SO
0 USD
0 USD
🇿🇦 South Africa
ZA
0 ZAR
0 ZAR
🇸🇸 South Sudan
SS
0 USD
0 USD
🇪🇸 Spain
ES
150 EUR
0 EUR
🇱🇰 Sri Lanka
LK
0 LKR
0 LKR
🇧🇱 St. Barthelemy
BL
0 EUR
0 EUR
🇰🇳 St. Kitts and Nevis
KN
0 USD
0 USD
🇱🇨 St. Lucia
LC
0 USD
0 USD
🇫🇷 St. Martin
MF
150 EUR
0 EUR
🇻🇨 St. Vincent
VC
0 XCD
0 XCD
🇸🇩 Sudan
SD
0 USD
0 USD
🇸🇷 Suriname
SR
0 XCD
0 XCD
🇳🇴 Svalbard ⚠
SJ
0 USD
0 USD
🇸🇿 Swaziland
SZ
0 USD
0 USD
🇸🇪 Sweden
SE
150 EUR
0 EUR
🇨🇭 Switzerland
CH
0 CHF
0 CHF
🇸🇾 Syria
SY
50 SYP
0 SYP
🇹🇼 Taiwan
TW
2000 TWD
2000 TWD
🇹🇯 Tajikistan
TJ
0 USD
0 USD
🇹🇿 Tanzania
TZ
0 TZS
0 TZS
🇹🇭 Thailand
TH
1500 THB
1500 THB
🇹🇱 Timor-Leste
TL
0 USD
0 USD
🇹🇬 Togo
TG
400 USD
400 USD
🇹🇰 Tokelau
TK
0 USD
0 USD
🇹🇴 Tonga
TO
0 USD
0 USD
🇹🇹 Trinidad and Tobago
TT
0 TTD
0 TTD
🇹🇳 Tunisia
TN
0 TND
0 TND
🇹🇷 Turkey
TR
0 EUR
0 EUR
🇹🇲 Turkmenistan
TM
0 USD
0 USD
🇹🇨 Turks and Caicos Islands
TC
0 USD
0 USD
🇹🇻 Tuvalu
TV
0 USD
0 USD
🇺🇬 Uganda
UG
0 USD
0 USD
🇺🇦 Ukraine
UA
150 EUR
0 EUR
🇦🇪 United Arab Emirates
AE
300 AED
0 AED
🇬🇧 United Kingdom
GB
135 GBP
0 GBP
🇺🇸 United States Minor Outlying Islands
UM
0 USD
0 USD
🇺🇸 United States
US
800 USD
Varies
🇺🇾 Uruguay
UY
1 USD
1 USD
🇺🇿 Uzbekistan
UZ
1000 USD
1000 USD
🇻🇪 Vanuatu
VU
0 USD
0 USD
🇻🇦 Vatican City
VA
0 EUR
0 EUR
🇻🇪 Venezuela
VE
100 USD
100 USD
🇻🇳 Vietnam
VN
1000000 VND
0 VND
🇻🇬 Virgin Islands (British)
VG
0 USD
0 USD
🇻🇮 Virgin Islands (U.S.)
VI
0 USD
0 USD
🇼🇫 Wallis and Futuna
WF
200 XPF
0 XPF
🇪🇭 Western Sahara
EH
0 USD
0 USD
🇾🇪 Yemen
YE
0 YER
0 YER
🇿🇲 Zambia
ZM
50 USD
50 USD
🇿🇼 Zimbabwe
ZW
10 USD
10 USD
Shipping & Delivery
NAROO is proud to service and deliver to countries all over the world because there is nothing more important to us than protecting your breathing with high-quality technology and products.
Do you ship worldwide?
Yes, we ship worldwide to over 150 countries.
Unfortunately there are still some places we cannot yet ship to.
If your country isn’t on the shipping list, please message us via our contact form.
Can you ship to P.O. Boxes, APO, FPO, and DPOs?
Please include in your order notes that the address you put is P.O. Box. etc.
Can I change my delivery address/order after I place my order?
We can proceed your request if you contact us before the order has been processed and shipped. Once your order has been processed and shipped, we are unable to change the delivery destination. Please be sure you input the correct address. Any reshipment fees are your responsibility.
Once packages are shipped, they are in the hands of the shipping company, not NAROO.
Can I cancel my order after I place my order?
If you wish to cancel an order that is not yet processed or shipped, please contact us via our website immediately, within 2 hours, otherwise once your order is shipped we cannot cancel it.
How is my package shipped?
Packages will ship via DHL, UPS, EMS, Express, or Standard
How long does shipping take?
Orders shipped from the USA to North America:
Standard from the USA: 2-6 days
Express from the USA: 2-3 days
EMS from Korea: 5-15 days
UPS, DHL from Korea: 3-7 days
Orders shipped from Europe/Korea to Europe:
From UK: 2-6 days
EMS from Korea: 5-15 days
UPS, DHL from Korea: 3-7 days
Orders shipped from Korea Worldwide:
(Note: items NOT available in our American and European warehouses are also shipped from Korea)
EMS – 5-15 business days.
DHL, UPS delivery period varies by region:
Asia Pacific: 2-5 days
South East Asia: 3-5 days
Oceania: 3-6 days
North America: 3-7 days
Europe: 3-7 days
Middle East & South Asia: 4-10 days
Are my items shipped in one package?
Yes, all items in an order are shipped together in one package.
How do I get free shipping?
We are offering Free EMS shipping on orders over $50 USD and Free UPS shipping for orders over $130 USD (when shipped from Korea). These conditions are subject to change due to shipping rates change.
Countries where EMS and UPS is not available, we are offering DHL shipping options with some discounts for carts starting from 70 USD.
Do you provide tracking information?
Yes. After you place your order, you will receive an email with your tracking information that you can use to track your package here: naroomask.com/track. Please check your junk and spam boxes if you can’t find the email with your tracking information.
My tracking number isn’t showing any information.
If the package is currently being processed before being handed over to the courier, your tracking number may take a few days to register in the courier’s system.
Where is my package?
If you have questions on the status of your package, please check naroomask.com/track using your tracking number and/or reach out to the shipper’s customer service. Please note that the tracking may not show up until it arrives in the destination country.
My tracking information says that the order was delivered, but I never received it. What do I do?
If you are unable to locate your order after tracking shows it was delivered, please be sure to check your area of delivery as sometimes couriers will leave it in hidden locations for safety. If you still cannot find it, please contact the local courier you selected at the checkout as this is the fastest way to locate the package. Otherwise, the package is subject to the shipping limitations below.
Lost Packages
If a package has been lost en route, please message the courier to make sure it gets to you.
If the package was delivered and never received, please contact the courier for resolution as we are not liable after delivery.
Please review our Shipping Limitations below.
Shipping Limitations
When you place an order, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on naroomask.com . All purchases from this naroomask.com are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this naroomask.com pass to you upon delivery of the items to the carrier.
Where does my package ship from?
• Depending on where your order is shipping to, it will either come from warehouses in South Korea, the U.K., or the U.S.
What about customs and taxes?
Every country has different customs and tax policies. Please check your country’s policy before you purchase. We are not responsible for any additional customs, tax, or other country-levied fees. If you wish to return your package and receive a refund, the shipping funds will be deducted from the refund.
When you purchase from our store, you consent to accept the customs and tax policies of your country.
Payment
NAROO is proud to provide several safe payment options for you to choose from.
How can I pay for my order?
•You can pay for your NAROO Mask order in one of two ways:
Global Credit/Debit Card: If you choose this method of payment, please note that the billing descriptor will be listed as either naroomask.com or Paymentwall/Brick.
PayPal: If you choose this method of payment, all you have to do is sign into your PayPal account and proceed as directed. If you don’t have a PayPal account, it is easy to make for free.
Will I receive an order confirmation?
• Yes, after placing your order, you will receive an order confirmation via email.
• If you do not receive your confirmation, please check your junk or spam boxes. If you still cannot find it, please reach out to us via our contact form.
Do you charge extra fees for credit card/debit card?
• No, we do not charge extra fees for using a credit card or debit card to pay for your order.
Is payment secure on the NAROO website?
• We take your financial safety seriously. Your card information is not stored on our website and we use SSL encryption to process all payments.
• Transactions with PayPal and Paymentwall adhere to their high security standards.
My credit/debit card isn’t working. What should I do?
• If you cannot check out with your credit or debit card, please try your payment in Chrome or Firefox in an incognito tab.
• If you are still unable to pay with your credit or debit card, please contact your card provider for verification of your customer information and availability of your card.
Is my information safe?
• We value your trust in us and take it seriously. Your information will not be used except for the reason it was provided. Please review our privacy policy that shows our commitment to your privacy and safety.
Global Credit/debit card payment
Provided by Paymentwall / Brick and is billed via paymentwall.com
PLEASE NOTE THAT THE BILLING DESCRIPTOR WILL BE LISTED AS EITHER NAROOMASK.COM OR PAYMENTWALL.COM
If you do not receive an order confirmation, please check your Junk or Spam boxes. If you still cannot find it, please reach us via contact form.
Returns
If you wish you return (an) item(s), please contact us via our website within 7 days of receiving your order.
Please note that save for damaged items, sealed product packages that have been opened are not eligible for reimbursement due to hygiene and safety reasons.
Returns due to defective items or wrong delivery
If you have received a defective item or your package was incorrectly delivered, please contact us via our website. In most cases, we can’t bear the international shipping costs for the return and/or replacement.
Return due to personal reasons
If you don’t like the items for personal reasons, including size and color, you may return the items. Please contact us via our website within 7 days of receiving the items. You must return your shipment within 3 days after receiving the return label or we are unable to process the return
Please note that you are responsible for the cost of return shipping (including international).
Please note that save for damaged items, sealed product packages that have been opened are not eligible for reimbursement due to hygiene and safety reasons.
Refund period
Please allow us 7 – 14 business days for PayPal & Credit Card refunds. The amount of time for the processing of returns depends on your financial institution.
If it takes more than 7 – 14 business days to process your refund, please contact your financial institution.
Please note that save for damaged items, sealed product packages that have been opened are not eligible for reimbursement due to hygiene and safety reasons.
Customs and tax
Every country has different customs and tax policies. Please check your countries policy before you purchase. We are not responsible for any additional customs, tax, or other country-levied fees. If you wish to return your package and receive a refund, the shipping funds will be deducted from the refund.
How To Wear/Wash/Care/Measure NAROO mask
How To Measure Your Mask Size
Most of our mask models are universal size because the fabric has stretch. But for the F.U+ Mask, F.U+ Copper, F1S, and N0U models we have size grading.
Measure your face as follows using either a measuring tape or a piece of string and a ruler:
For the face + tubular gaiters (masks like F5s, F5 etc), measure from the bridge of your nose, to the bottom of your neck.
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Lizzy –
looks cute!
milakiah –
A child of my friends love this one.
I think to get another one colour for her ☺️