Authentic Multifunctional Cycling Sports Mask [NAROO X5s]
X5s Reversible Cycling Sports Mask running black blue
X5s Cover-up Reversible sports face shield for cycling and running red
X5s Cover-up Reversible sports face shield for cycling and running skull
X5s Cover-up Reversible sports face shield for cycling and running yellow black
X5s Cover-up Reversible sports face shield for cycling and running sky beige
X5s Cover-up Reversible sports face shield for cycling and running black
X5s Cover-up Reversible sports face shield for cycling and running light gray
X5s Cover-up Reversible sports face shield for cycling and running black grey
X5s Cover-up Reversible sports face shield for cycling and running red side
NAROO X1 - 1Black Blue Light Blue Mint hot weather sports mask for UV protection in Spring and summer copy-min
X5s - all-colors-Breathable Multifunctional X5s-Cycling & Running Sports Face Mask -min
X5s - blue-Breathable Multifunctional X5s-Cycling & Running Sports Face Mask -min
X5s-functions-mask-for-winter-cold-weather-wind-break-dust-block-compression-fabric-moisture-wicking-min
X5s Cover-up Reversible sports face shield for cycling and running package
X5s - Breathable Multifunctional Sports Mask | NAROO Sports Masks

X5s – Breathable Multifunctional Sports Mask

15.00 USD

Did you know that you are supporting efforts of NAROO to clean up over 100K km² ocean area 🌊 of the top 7 worst plastic polluted places in the world? 🤗 We dedicate 1.5% of annual sales to Non-Profit Handprint.
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17 reviews|1 answered question
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NAROO X5s - Reversible Sports Mask Face Cover for Cycling & Running with Elastic X-Fiber Fabric Quick-drying and Thermoregulating, Breathable and Comfortable Features

Sometimes you don’t need heavy accessories. Sometimes you just need something lightweight that gets the job done. Look no farther than the sports face shield X5s, an elastic face cover that remains in place and doesn’t slide down your nose and cheeks. This is the all-weather champion across sports as it will keep you dry and it is easy to breathe in. It is the slim-fit compliment to the X5 neck gaiter or N1s for an upgraded version of this mask.

NAROO X5s - Breathable Multifunctional Sports Face Mask
Product Shape
NAROO X5 -graphic skill sports mask for UV protection, all-weather, mesh fabric, quick-dry fabric, and ear loops
Product Characteristics

* All units are comparable to NAROO products

Thickness
0
Breathability
0
Anti-moisture
0
Filtering
0
UV Protection
0 %
Benefits

Ultimate UV Protection

This sports face shield blocks up to 97% of harmful UV rays from your face, and ears – the ultimate hot weather and sun protection.

Elastic X-Fiber Fabric

Made of X-Fiber fabric with honeycomb knitting that maximizes ventilation and elasticity, the X5s enhances all typical characteristics of neck, tubulars, and other face coverings. A slimmer, more focused form of the X5’s fuller coverage protection, the lighter X5s is ideal for all-weather activity and when you need a lighter, flexible accessory.

Made 100% in South Korea

Made with love by NAROO’s R&D team as a result of continuous improvements and in-field testings

Breathable and Comfortable

A sports mask should be the most breathable mask. At NAROO, our designs achieve breathability in part thanks to the dependable, elastic X-Fiber Fabric Technology and in part to the breathing holes on one side. The form-fitting, high-quality, soft fabric offers the fit and comfort you need during a vigorous workout.

Tested, Certified, Safe

NAROO constantly strives to be sure that our masks are up to current testing and safety standards because we value how hard athletes train and work for their goals. The sports face shield X5s has been tested by an accredited institution in Korea.

Technology Overview
Real Life Usage
X5s Reversible Cycling Sports Mask running black blue

X5s – Breathable Multifunctional Sports Mask

Did you know that you are supporting efforts of NAROO to clean up over 100K km² ocean area 🌊 of the top 7 worst plastic polluted places in the world? 🤗 We dedicate 1.5% of annual sales to Non-Profit Handprint.
Learn more
Check Availability
  • Sizes:
    • Universal Dimensions: 12cm x 20cm (W x L)
  • Color(s): White, Black-Yellow, Black-Blue, Black, Black-Red, Skull, Black-Grey, Sky-Beige
  • Materials: NYLON 42%, POLYURETHANE 12%, POLYESTER 46%
Color

Black, Black blue, Black gray, Black red, Black yellow, Light gray, Skull, Sky beige, White

  1. Luke –

    excellent for riding my bicycle!

  2. Chaiwatchara (Through cusrev.com) –

    good and fast

  3. Nirupan Wijeyanathan (Through cusrev.com) –

  4. Mubarak Budwailah (Through cusrev.com) –

    first of all it took long time to deliver.
    another issue is that my friend bought one and he recommended this mask brand, unfortunately what i received is different quality (cheaper meterial) than what received.

    • Editorial Team (store manager) –

      Hi Mubarak,

      We are sorry to hear that you didn’t not receive what you expected. This mask is a favorite with our customers and we definitely want you to feel that way too. Please send us an email so we can hear more about what you think and help replace your mask at https://naroomask.com/connect/

  5. Sudrajat oetojo (Through cusrev.com) –

    Nice mask, very comfortable and breathable. After a few uses, it’s getting looser

  6. Eric Li (Through cusrev.com) –

    Greta product! Highly recommend

  7. Varsha (Through cusrev.com) –

    Loved it this one fits my face perfectly .
    Highly recommend these masks for running .

  8. hirza.r (Through cusrev.com) –

    Great facemask for cycling

  9. Elidio Israel Marquina Ordoñez (Through cusrev.com) –

    It’s warm when wear it, but can’t breathe if you have a strong pace because the nose area push backwards when you in breath. I recommend in regular walks or some outside house activities.

  10. Tanya –

    Cool another version of my favourite winter edition, but for better weather!

  11. Somkiat Vannasiripong (Through cusrev.com) –

    Love

    • Editorial Team (store manager) –

      Hi Somkiat,

      Thank you for your comment. If you haven’t yet received your X5s, please send us an email to https://naroomask.com/connect/ and we’ll gladly help you.

  12. koeroeur (Through cusrev.com) –

    All the goodness of the X5 in a smaller version. For those in between days.

  13. Anonymous (Through cusrev.com) –

  14. Kathy Lee (Through cusrev.com) –

    Tis is my 3rd buy 😊 love it! Especially my sky blue version. Fit amazingly well to my face contour, look nice, breathable n with the basic protection required. Really hope there is some offers/benefits from Naroo for onwards purchases.

  15. dhamnu (Through cusrev.com) –

  16. Marna Peraponpalakorn (Through cusrev.com) –

  17. Pete M. (Through cusrev.com) –

    Awesome gear

    Image #1 from Pete M.
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Washing

  • Some instructions may advise a gentle warm machine wash, however, the best way to wash our masks is by hand, with a mild detergent.

Drying

  • Line-dried in the shade in a well-ventilated area.

Storage

  • Be sure to store in a location where there aren’t any heat sources that could cause the fibers to be damaged.
[nm_button title=”IMAGE AND VIDEO EXPLANATION” link=”url:https%3A%2F%2Fnaroomask.com%2Fhow-tos%23wash||target:%20_blank|”]

Q & A

Does the breathabiility of this mask allow wind to penetrate or does this mask offer protection from wind? I need to protect my nostrils from wind Mary asked on July 21, 2022

Hi Mary,

This is a great question. The mask will block the wind as you wear it and also keep you protected from any debris it may carry.

 Editorial Team answered on July 26, 2022 store manager

The breathable side allows you to breathe easy. The holes are in front of the mouth not the nose. When you use te reverse side, it's even warmer, but just a bit less breathable. The X5 is my favourite mask!

 koeroeur answered on February 7, 2023 Through cusrev.com
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Shipping & Payment Information

Local Inventory

US Inventory List for North American Orders

* “No” – your order will be shipped from Korea if you add that item into cart

** “Yes” – your order will be shipped from the US if you add that item and choose corresponding shipping option at the checkout

*** All mixed item carts are shipped from Korea

 

UK Inventory List for European Orders

* “No” – your order will be shipped from Korea if you add that item into cart

** “Yes” – your order will be shipped from the UK if you add that item and choose corresponding shipping option at the checkout

*** All mixed item carts are shipped from Korea

KR Inventory List for Rest of the World Orders

Shipping & Delivery

NAROO is proud to service and deliver to countries all over the world because there is nothing more important to us than protecting your breathing with high-quality technology and products.

Do you ship worldwide?

  • Yes, we ship worldwide to over 150 countries.
  • Unfortunately there are still some places we cannot yet ship to.
  • If your country isn’t on the shipping list, please message us via our contact form.

Can you ship to P.O. Boxes, APO, FPO, and DPOs?

  • Please include in your order notes that the address you put is P.O. Box. etc.

Can I change my delivery address/order after I place my order?

  • We can proceed your request if you contact us before the order has been processed and shipped. Once your order has been processed and shipped, we are unable to change the delivery destination. Please be sure you input the correct address. Any reshipment fees are your responsibility.
  • Once packages are shipped, they are in the hands of the shipping company, not NAROO.

How is my package shipped?

  • Packages will ship via DHL, UPS, EMS, Express, or Standard

How long does shipping take?

Orders shipped from the USA to North America:

  • Standard from the USA: 2-6 days
    • Express from the USA: 2-3 days
    • EMS from Korea: 5-15 days
    • UPS, DHL from Korea: 3-7 days

Orders shipped from Europe/Korea to Europe:

    • From UK: 2-6 days
    • EMS from Korea: 5-15 days
    • UPS, DHL from Korea: 3-7 days

Orders shipped from Korea Worldwide:

(Note: items NOT available in our American and European warehouses are also shipped from Korea)

    • EMS – 5-15 business days.
    • DHL, UPS delivery period varies by region:
      • Asia Pacific: 2-5 days
      • South East Asia: 3-5 days
      • Oceania: 3-6 days
      • North America: 3-7 days
      • Europe: 3-7 days
      • Middle East & South Asia: 4-10 days

Are my items shipped in one package?

  • Yes, all items in an order are shipped together in one package.

How do I get free shipping?

  • We are offering Free EMS shipping on orders over $50 USD and Free UPS shipping for orders over $130 USD  (when shipped from Korea). These conditions are subject to change due to shipping rates change. 
  • Countries where EMS and UPS is not available, we are offering DHL shipping options with some discounts for carts starting from 70 USD. 

Do you provide tracking information?

  • Yes. After you place your order, you will receive an email with your tracking information that you can use to track your package here: naroomask.com/track. Please check your junk and spam boxes if you can’t find the email with your tracking information. 

 

My tracking number isn’t showing any information.

  • If the package is currently being processed before being handed over to the courier, your tracking number may take a few days to register in the courier’s system.

 

Where is my package?

  • If you have questions on the status of your package, please check naroomask.com/track using your tracking number and/or reach out to the shipper’s customer service. Please note that the tracking may not show up until it arrives in the destination country.

My tracking information says that the order was delivered, but I never received it. What do I do?

  • If you are unable to locate your order after tracking shows it was delivered, please be sure to check your area of delivery as sometimes couriers will leave it in hidden locations for safety. If you still cannot find it, please contact the local courier you selected at the checkout as this is the fastest way to locate the package. Otherwise, the package is subject to the shipping limitations below.

 

Lost Packages

  • If a package has been lost en route, please message the courier to make sure it gets to you.
  • If the package was delivered and never received, please contact the courier for resolution as we are not liable after delivery. 
  • Please review our Shipping Limitations below.

Shipping Limitations

  • When you place an order, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on naroomask.com . All purchases from this naroomask.com are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this naroomask.com pass to you upon delivery of the items to the carrier.

Where does my package ship from?

• Depending on where your order is shipping to, it will either come from warehouses in South Korea, the U.K., or the U.S.

What about customs and taxes?

  • Every country has different customs and tax policies. Please check your country’s policy before you purchase. We are not responsible for any additional customs, tax, or other country-levied fees. If you wish to return your package and receive a refund, the shipping funds will be deducted from the refund.
  • When you purchase from our store, you consent to accept the customs and tax policies of your country.
IMPORT TAXES

SHIPPING AND IMPORTING NOTICE

  • Products are shipped from US, Netherlands and South Korea.
  • Please check your country import tax threshold. If you order is more than specified amount you might be paying import tax as specified on the table below
IMPORT TAX THRESHOLD (TAX DE MINIMIS) BY COUNTRY

Local taxes (e.g. Canada PST and HST) are not included.

⚠ Indicates the tax de minimis has special rules.
CountryISO codeTax rateTax de minimis
🇰🇷 Korea, The Republic ofKR10%150 USD
🇯🇵 JapanJP10%10000 JPY ⚠️
🇦🇱 AlbaniaAL20%100 USD
🇩🇿 AlgeriaDZ19%50000 DZD
🇦🇸 American SamoaAS10%0 USD
🇦🇩 AndorraAD4.50%0 EUR
🇦🇴 AngolaAO10%100 USD
🇦🇮 AnguillaAI0%0 XCD
🇦🇬 Antigua & BarbudaAG15%0 USD
🇦🇷 ArgentinaAR21%25 USD
🇦🇲 ArmeniaAM20%300 USD
🇦🇼 ArubaAW0%0 USD
🇦🇺 AustraliaAU10%1000 AUD
🇦🇹 AustriaAT20%0 EUR
🇦🇿 AzerbaijanAZ18%0 USD
🇧🇸 BahamasBS12%0 USD
🇧🇭 BahrainBH5%0 BHD
🇧🇩 BangladeshBD15%0 BDT
🇧🇧 BarbadosBB17.50%0 BBD
🇧🇾 BelarusBY20%22 EUR
🇧🇪 BelgiumBE21%0 EUR
🇧🇿 BelizeBZ12.50%0 BZD
🇧🇯 BeninBJ18%50 USD
🇧🇲 BermudaBM0%0 BMD
🇧🇹 BhutanBT50%0 INR
🇧🇴 BoliviaBO14.94%0 USD
🇧🇶 Bonaire, St.Eustatius & SabaBQ0%100 USD
🇧🇦 Bosnia & HerzegovinaBA17%0 EUR
🇧🇼 BotswanaBW12%0 BWP
🇧🇷 BrazilBR17-19%0 BRL
🇧🇳 Brunei DarussalamBN0%0 BND ⚠️
🇧🇬 BulgariaBG20%0 BGN
🇧🇫 Burkina FasoBF18%0 USD
🇧🇮 BurundiBI18%0 USD
🇰🇭 CambodiaKH10%50 USD
🇨🇲 CameroonCM0%400 USD
🇨🇦 CanadaCA5%20 CAD
🇨🇦 Canada BCCA7%20 CAD
🇨🇦 Canada MBCA7%20 CAD
🇨🇦 Canada NBCA10%20 CAD
🇨🇦 Canada NLCA10%20 CAD
🇨🇦 Canada NSCA10%20 CAD
🇨🇦 Canada ONCA8%20 CAD
🇨🇦 Canada PECA10%20 CAD
🇨🇦 Canada QCCA9.975%20 CAD
🇨🇦 Canada SKCA6%20 CAD
🇨🇻 Cape VerdeCV15%200 USD
🇰🇾 Cayman IslandsKY0%0 USD
🇨🇫 Central African RepublicCF19%0 USD
🇹🇩 ChadTD18%20 USD
🇨🇱 ChileCL19%30 USD
🇨🇳 China, People’s Republic ofCN13%0 CNY ⚠️
🇨🇴 ColombiaCO19%200 USD
🇰🇲 ComorosKM10%0 USD
🇨🇬 CongoCG16%12 USD
🇨🇰 Cook IslandsCK0%0 NZD
🇨🇷 Costa RicaCR13%50 USD
🇭🇷 CroatiaHR25%0 EUR
🇨🇼 CuraçaoCW6%100 USD
🇨🇾 CyprusCY19%0 EUR
🇨🇿 Czech RepublicCZ21%0 EUR
🇩🇰 DenmarkDK25%0 DKK
🇩🇯 DjiboutiDJ26%0 DJF
🇩🇲 DominicaDM15%0 USD
🇩🇴 Dominican RepublicDO18%200 USD
🇪🇨 EcuadorEC12%0 USD
🇪🇬 EgyptEG15%0 EGP
🇸🇻 El SalvadorSV13%0 USD
🇬🇶 Equatorial GuineaGQ15%0 USD
🇪🇷 EritreaER10%0 USD
🇪🇪 EstoniaEE20%0 EUR
🇪🇹 EthiopiaET15%25 EUR
🇫🇴 Faroe Islands (Denmark)FO25%80 DKK
🇫🇯 FijiFJ15%200 FJD
🇫🇮 FinlandFI24%0 EUR ⚠️
🇫🇷 FranceFR20%0 EUR
🇬🇫 French GuianaGF0%0 EUR
🇵🇫 French Polynesia (Tahiti)PF30%0 USD
🇬🇦 GabonGA18%10 USD
🇬🇲 GambiaGM15%100 USD
🇬🇪 GeorgiaGE18%170 USD
🇩🇪 GermanyDE16%0 EUR
🇬🇭 GhanaGH12.5%0 USD
🇬🇮 GibraltarGI0%0 USD
🇬🇷 GreeceGR24%0 EUR
🇬🇱 Greenland (Denmark)GL0%80 DKK
🇬🇩 GrenadaGD15%0 USD
🇬🇵 GuadeloupeGP8.5%0 EUR
🇬🇺 GuamGU4%0 USD
🇬🇹 GuatemalaGT12%0 USD
🇬🇬 GuernseyGG0%0 EUR
🇬🇳 GuineaGN18%15 USD
🇬🇼 Guinea-BissauGW18%0 USD
🇬🇾 GuyanaGY14%0 USD
🇭🇹 HaitiHT10%0 USD
🇭🇳 HondurasHN15%0 USD
🇭🇰 Hong KongHK0%0 USD
🇭🇺 HungaryHU27%0 EUR
🇮🇸 IcelandIS24%0 ISK
🇮🇳 IndiaIN18-28%0 INR
🇮🇩 IndonesiaID10-15%75 USD
🇮🇶 IraqIQ15%0 USD
🇮🇪 IrelandIE23%0 EUR ⚠️
🇮🇱 IsraelIL17%75 USD
🇮🇹 ItalyIT22%0 EUR
🇨🇮 Ivory CoastCI18%20 USD
🇯🇲 JamaicaJM15%0 USD
🇯🇪 JerseyJE5%0 GBP ⚠️
🇯🇴 JordanJO16%0 JOD
🇰🇿 KazakhstanKZ12%500 EUR
🇰🇪 KenyaKE14%0 USD
🇰🇮 KiribatiKI0%0 USD
🇰🇼 KuwaitKW0%0 USD
🇰🇬 KyrgyzstanKG20%120 USD
🇱🇦 LaosLA10%0 LAK
🇱🇻 LatviaLV21%0 EUR
🇱🇧 LebanonLB11%0 USD
🇱🇸 LesothoLS14%0 USD
🇱🇷 LiberiaLR7%0 USD
🇱🇮 LiechtensteinLI7.7%0 CHF ⚠️
🇱🇹 LithuaniaLT21%0 EUR
🇱🇺 LuxembourgLU17%0 EUR
🇲🇴 MacauMO0%0 MOP
🇲🇰 MacedoniaMK18%22 EUR
🇲🇬 MadagascarMG20%20 USD
🇲🇼 MalawiMW16.5%0 MWK
🇲🇾 MalaysiaMY10%0 MYR
🇲🇻 MaldivesMV0%0 MVR
🇲🇱 MaliML18%20 USD
🇲🇹 MaltaMT18%0 EUR
🇲🇭 Marshall IslandsMH10%0 USD
🇲🇶 MartiniqueMQ8.5%0 EUR
🇲🇷 MauritaniaMR14%25 USD
🇲🇺 MauritiusMU15%500 MUR
🇾🇹 MayotteYT0%0 EUR
🇲🇽 MexicoMX16%50 USD
🇫🇲 Micronesia, Federated States ofFM35%0 USD
🇲🇩 MoldovaMD20%300 EUR
🇲🇨 MonacoMC20%22 EUR
🇲🇳 MongoliaMN10%0 MNT
🇲🇪 MontenegroME21%0 EUR
🇲🇸 MontserratMS15%0 USD
🇲🇦 MoroccoMA20%30 USD
🇲🇿 MozambiqueMZ17%30 USD
🇲🇲 MyanmarMM5%0 USD
🇳🇦 NamibiaNA15%0 USD
🇳🇵 NepalNP13%0 NPR
🇳🇱 NetherlandsNL21%0 EUR
🇳🇨 New CaledoniaNC0%0 USD
🇳🇿 New ZealandNZ15%0 NZD ⚠️
🇳🇮 NicaraguaNI15%0 NIO
🇳🇪 NigerNE21%0 USD
🇳🇬 NigeriaNG5%0 USD
🇳🇫 Norfolk IslandNF0%0 USD
🇲🇵 Northern Mariana IslandsMP0%0 USD
🇳🇴 NorwayNO25%350 NOK
🇴🇲 OmanOM0%0 USD
🇵🇰 PakistanPK17%0 USD
🇵🇼 PalauPW0%0 USD
🇵🇸 PalestinePS0%0 EGP
🇵🇦 PanamaPA7%100 PAB
🇵🇬 Papua New GuineaPG10%25 PGK
🇵🇾 ParaguayPY10%20 USD
🇵🇪 PeruPE18%200 USD
🇵🇭 PhilippinesPH12%10000 PHP
🇵🇱 PolandPL23%0 EUR
🇵🇹 PortugalPT23%0 EUR
🇵🇷 Puerto RicoPR11.5%0 USD
🇶🇦 QatarQA0%0 QAR
🇷🇪 ReunionRE8.5%22 EUR
🇷🇴 RomaniaRO19%0 EUR
🇷🇺 RussiaRU20%200 EUR
🇷🇼 RwandaRW18.00%0 USD
🇼🇸 SamoaWS0%0 SDG
🇸🇲 San MarinoSM22%0 EUR
🇸🇦 Saudi ArabiaSA15%0 USD
🇸🇳 SenegalSN18%0 USD
🇷🇸 SerbiaRS20%0 RSD
🇸🇨 SeychellesSC15%0 SCR
🇸🇱 Sierra LeoneSL15%0 USD
🇸🇬 SingaporeSG7%400 SGD
🇸🇰 SlovakiaSK20%0 EUR
🇸🇮 SloveniaSI22%0 EUR
🇸🇧 Solomon IslandsSB0%0 USD
🇿🇦 South AfricaZA15%0 ZAR
🇪🇸 SpainES21%0 EUR
🇱🇰 Sri LankaLK15%0 LKR
🇧🇱 St. BarthelemyBL0%0 EUR
🇰🇳 St. Kitts and NevisKN17%0 USD
🇱🇨 St. LuciaLC12.5%0 USD
🇲🇫 St. MaartenMF5%0 USD
🇻🇨 St. VincentVC15%0 XCD
🇸🇩 SudanSD35.54%0 USD
🇸🇷 SurinameSR10%0 XCD
🇸🇿 SwazilandSZ14%0 USD
🇸🇪 SwedenSE25%0 SEK
🇨🇭 SwitzerlandCH7.7%0 CHF ⚠️
🇸🇾 SyriaSY0%0 SYP
🇹🇼 TaiwanTW5%2000 TWD
🇹🇿 TanzaniaTZ18%0 TZS
🇹🇭 ThailandTH7%1500 THB
🇹🇱 Timor-LesteTL5%0 USD
🇹🇬 TogoTG18%400 USD
🇹🇴 TongaTO15%0 USD
🇹🇹 Trinidad and TobagoTT12.5%0 TTD
🇹🇳 TunisiaTN19%0 TND
🇹🇷 TurkeyTR18%0 EUR
🇹🇲 TurkmenistanTM15%0 USD
🇹🇨 Turks and Caicos IslandsTC0%0 USD
🇹🇻 TuvaluTV0%0 USD
🇺🇬 UgandaUG18%0 USD
🇺🇦 UkraineUA20%0 EUR
🇦🇪 United Arab EmiratesAE5%0 AED
🇬🇧 United KingdomGB20%0 GBP
🇺🇸 United StatesUS0%800 USD
🇺🇾 UruguayUY22%1 USD
🇺🇿 UzbekistanUZ20%1000 USD
🇻🇺 VanuatuVU15%0 USD
🇻🇦 Vatican CityVA0%0 EUR
🇻🇪 VenezuelaVE16%100 USD
🇻🇳 VietnamVN10%0 VND
🇻🇬 Virgin Islands (British)VG0%0 USD
🇻🇮 Virgin Islands (U.S.)VI0%0 USD
🇼🇫 Wallis and FutunaWF0%0 XPF
🇾🇪 YemenYE5%0 YER
🇿🇲 ZambiaZM16%50 USD
🇿🇼 ZimbabweZW15%10 USD

Payment

NAROO is proud to provide several safe payment options for you to choose from.

How can I pay for my order?

•You can pay for your NAROO Mask order in one of two ways:

    • Global Credit/Debit Card: If you choose this method of payment, please note that the billing descriptor will be listed as either naroomask.com or Paymentwall/Brick.
    • PayPal: If you choose this method of payment, all you have to do is sign into your PayPal account and proceed as directed. If you don’t have a PayPal account, it is easy to make for free.

 

Will I receive an order confirmation?

• Yes, after placing your order, you will receive an order confirmation via email.

• If you do not receive your confirmation, please check your junk or spam boxes. If you still cannot find it, please reach out to us via our contact form.

Do you charge extra fees for credit card/debit card?

• No, we do not charge extra fees for using a credit card or debit card to pay for your order.

Is payment secure on the NAROO website?

• We take your financial safety seriously. Your card information is not stored on our website and we use SSL encryption to process all payments. 

• Transactions with PayPal and Paymentwall adhere to their high security standards. 

My credit/debit card isn’t working. What should I do?

• If you cannot check out with your credit or debit card, please try your payment in Chrome or Firefox in an incognito tab. 

• If you are still unable to pay with your credit or debit card, please contact your card provider for verification of your customer information and availability of your card.

 Is my information safe?

• We value your trust in us and take it seriously. Your information will not be used except for the reason it was provided. Please review our privacy policy that shows our commitment to your privacy and safety.

  1. Global Credit/debit card payment
    • Provided by Paymentwall / Brick and is billed via paymentwall.com
    • PLEASE NOTE THAT THE BILLING DESCRIPTOR WILL BE LISTED AS EITHER NAROOMASK.COM OR PAYMENTWALL.COM
    • If you do not receive an order confirmation, please check your Junk or Spam boxes. If you still cannot find it, please reach us via contact form.
  2. Returns
    • If you wish you return (an) item(s), please contact us via our website within 7 days of receiving your order.
    • Please note that save for damaged items, sealed product packages that have been opened are not eligible for reimbursement due to hygiene and safety reasons.
  3. Returns due to defective items or wrong delivery
    • If you have received a defective item or your package was incorrectly delivered, please contact us via our website. In most cases, we can’t bear the international shipping costs for the return and/or replacement.
  4. Return due to personal reasons
    • If you don’t like the items for personal reasons, including size and color, you may return the items. Please contact us via our website within 7 days of receiving the items. You must return your shipment within 3 days after receiving the return label or we are unable to process the return
    • Please note that you are responsible for the cost of return shipping (including international).
    • Please note that save for damaged items, sealed product packages that have been opened are not eligible for reimbursement due to hygiene and safety reasons.
  5. Refund period
    • Please allow us 7 – 14 business days for PayPal & Credit Card refunds. The amount of time for the processing of returns depends on your financial institution.
    • If it takes more than 7 – 14 business days to process your refund, please contact your financial institution.
    • Please note that save for damaged items, sealed product packages that have been opened are not eligible for reimbursement due to hygiene and safety reasons.
  6. Customs and tax
    • Every country has different customs and tax policies. Please check your countries policy before you purchase. We are not responsible for any additional customs, tax, or other country-levied fees. If you wish to return your package and receive a refund, the shipping funds will be deducted from the refund.

How To Wear/Wash/Care/Measure NAROO mask

How To Measure Your Mask Size

Most of our mask models are universal size because the fabric has stretch. But for the F.U+ Mask, F.U+ Copper, F1S, and N0U models we have size grading.

Measure your face as follows using either a measuring tape or a piece of string and a ruler:

For the face + tubular gaiters (masks like F5s, F5 etc), measure from the bridge of your nose, to the bottom of your neck.

NAROO N0 - infographic for how to measure filtering sports mask-min

For the face masks (F.U Plus, F.U Plus Copper, N0U) measure from the bridge of your nose to your chin.

NAROO F.U Plus Copper- infographic for how to measure filtering sports mask

How To Wear Your Mask

To get the most functionality out of your NAROO mask, please check out our “How-to-wear” Videos.

F.U Plus and F.U Plus Copper – Filtering Face Masks
Z5H – Winter Face Cover
F5 – Filtering Neck Warmer

How To Wash And Care For Your Mask

To get the most functionality out of your NAROO mask, please check out our “How-to-wear” Videos.

NAROO MASK - how to wash your naroo sports masks 1
Soak your mask.

Put a neutral detergent in lukewarm water. Spread out the mask in the water and wait for 5 minutes

Note: No hot water!Note: Outdoor detergents, shampoos, and wool shampoos are all neutral detergents.

NAROO MASK - how to wash your naroo sports masks 2
Gently wash

Wash your mask gently without harshly rubbing or twisting the fabric. Then rinse gently.

Note: If you wash harshly, the nose clip may deform.

NAROO MASK - how to wash your naroo sports masks 3
Rinse

Rinse the mask several times in clean water. Clean the inside of the mask under running water.

Note: Again, avoid harsh scrubbing and wash gently.

NAROO MASK - how to wash your naroo sports masks 4
Squeeze out the water

When removing the water, do not twist the fabric! Squeeze the mask between your hands.

Note: Care should be taken during the drying process to minimize stretching.

NAROO MASK - how to wash your naroo sports masks 5
Air dry

After gently squeezing out the water, let your mask air dry in a shady, well-ventilated area.

If you follow these 5 steps, you can use your NAROO mask for a long, long time.
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