NAROO Z9H - Thermal Anti-fog Half-Balaclava with 3D Air-Room & Zipper - Best Sports Mask | Premium Face Mask NAROO MASK

Z9H – Thermal Anti-fog Half-Balaclava with 3D Air-Room & Zipper

95.00 USD

(2 customer reviews)
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We take innovation seriously. We spent years developing and evolving the different iterations of our exoskeleton structure, the EX-BONE, that helps warm and humidify air. This flexible, ergonomic invention prevents foggy goggles, allows you to speak freely, keeps you warm, and is the star of the Z9H winter mask. But the mask itself also has a few daring innovations such as a zipper so you can control ventilation. It sports a full-coverage design that thicker than Z5H to help tackle freezing temperatures.

If you’re looking for a lighter weight anti-fog solution, check out the Z5H.

 

Winter Breathing Paradox

Because our lungs are made to process humid, warm air, the chill, dry air of winter can lead to wheezing, coughing, and that painful burning feeling. We designed the Z9H to solve that problem – it humidifies and warms the air. Additionally, it protects your face, head, ears, and neck from the wind, helping keep your body, lungs, and breathing warm.

Half-Balaclava Neck Warmer

No matter how many times you slide your helmet on our off, this half-balaclava made of mixed-weave fabric wraps snugly around your head and face without sliding down or covering your eyes. The shape and tailored mixed-weave fabric of the half-balaclava also maximizes protection from extreme elements during winter outdoor sports such as skiing, snowboarding, hiking, and climbing. The fabric also contains cuttable ponytail slits for those of you who like your hair to flow free.

Quick-drying 

NAROO’s nylon blend fabric wicks moisture away from the skin and allows it to spread out and dry quickly, which keeps you warm and dry in freezing conditions.

3D Air-Warming Chamber and Zipper Valve

The key component of the Z9H is the ergonomically-designed EX-BONE, a lightweight, flexible exoskeleton-like structure that creates a 3D air-room. It prevents the fabric from touching your mouth and creating moisture buildup, but more importantly, it allows the air to become warm and humidified. And, if it gets too warm, the air intake zipper valve allows for immediate ventilation for comfortable breathing.

Anti-Fog Optimisation + EX-HALE Enhancement

One of the biggest problems with neck and face warmers is that they fog up goggles and lenses. The EX-BONE combined with the Z9H’s adjustable nose clip helps prevent fogging. For even more powerful anti-fogging capabilities, you can choose to add the specially designed EX-HALE module to the EX-BONE frame that helps direct warm and humid air down and away from your goggles.

Safe and Ergonomic

NAROO constantly strives to be sure that our masks are safe. The mask is made to be reusable, washable, and with an ergonomic design crafted with FDA-approved materials.

  • Sizes: Universal
  • Dimensions: 25cm x 12.5cm (W x L)
  • Color(s): Black, Navy, White, Wine
  • Materials:
    • EX-SKIN – NYLON 54%, POLYESTER 41%, POLYURETHANE 5%
    • EX-BONE – P5BT
Color

Black, Navy, White, Wine

  1. Julian

    I like how there is a room to breathe and the mask doesnt touch my mouth

  2. Daniel Abel (verified owner)

    Verified reviewVerified review - view originalExternal link

    the basket could be a little bigger at nose or a shapeable material would be a step-forward for this part.

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Washing

  • Some instructions may advise a gentle warm machine wash, however, the best way to wash our masks is by hand, with a mild detergent.

Drying

  • Line-dried in the shade in a well-ventilated area.

Storage

  • Be sure to store in a location where there aren’t any heat sources that could cause the fibers to be damaged.

Q & A

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Shipping & Payment Information

Shipping & Delivery

NAROO is proud to service and deliver to countries all over the world because there is nothing more important to us than protecting your breathing with high-quality technology and products.

Do you ship worldwide?

  • Yes, we ship worldwide to over 150 countries.
  • Unfortunately there are still some places we cannot yet ship to.
  • If your country isn’t on the shipping list, please message us via our contact form.

Can you ship to P.O. Boxes, APO, FPO, and DPOs?

  • We are unable to ship to P.O. Boxes, APO, FPO, DPO. Please use a street address in your order.

 

Can I change my delivery address/order after I place my order?

  • Occasionally we can fulfill these requests if you contact us before the order has been processed and shipped. Once your order has been processed and shipped, we are unable to change the delivery destination. Please be sure you input the correct address. Any reshipment fees are your responsibility.
  • Once packages are shipped, they are in the hands of the shipping company, not NAROO.

How is my package shipped?

  • Packages will ship via DHL, UPS, EMS, Express, or Standard


How long does shipping take?

Please note: Due to COVID-19, shipping regulations are constantly changing and have been causing delays.

Orders shipped from the USA to North America:

  • Standard from the USA: 2-6 days
    • Express from the USA: 2-3 days
    • EMS from Korea: 5-15 days
    • UPS, DHL from Korea: 3-7 days

 

Orders shipped from Europe/Korea to Europe:

    • From The Netherlands: 2-6 days
    • EMS from Korea: 5-15 days
    • UPS, DHL from Korea: 3-7 days


Orders shipped from Korea Worldwide:

(Note: items NOT available in our American and European warehouses are also shipped from Korea)

    • EMS – 5-15 business days.
    • DHL, UPS delivery period varies by region:
      • →Asia Pacific: 2-5 days
      • →South East Asia: 3-5 days
      • →Oceania: 3-6 days
      • →North America: 3-7 days
      • →Europe: 3-7 days
      • →Middle East & South Asia: 4-10 days


Are my items shipped in one package?

  • Yes, all items in an order are shipped together in one package.


How do I get free shipping?

  • We are offering Free EMS shipping on orders over $50 USD and Free UPS shipping for orders over $130 USD  (when shipped from Korea). These conditions are subject to change due to shipping rates change. 
  • Countries where EMS and UPS is not available, we are offering DHL shipping options with some discounts for carts starting from 70 USD. 


What about customs and taxes?

  • Every country has different customs and tax policies. Please check your country’s policy before you purchase. We are not responsible for any additional customs, tax, or other country-levied fees. If you wish to return your package and receive a refund, the shipping funds will be deducted from the refund.
  • When you purchase from our store, you consent to accepting the customs and tax policies of your country.


Do you provide tracking information?

  • Yes. After you place your order, you will receive an email with your tracking information that you can use to track your package here: naroomask.com/track. Please check your junk and spam boxes if you can’t find the email with your tracking information. 


My tracking number isn’t showing any information.

  • If the package is currently being processed before being handed over to the courier, your tracking number may take a few days to register in the courier’s system.


Where is my package?

  • If you have questions on the status of your package, please check naroomask.com/track using your tracking number and/or reach out to the shipper’s customer service. Please note that the tracking may not show up until it arrives in the destination country.

 

My tracking information says that the order was delivered, but I never received it. What do I do?

  • If you are unable to locate your order after tracking shows it was delivered, please be sure to check your area of delivery as sometimes couriers will leave it in hidden locations for safety. If you still cannot find it, please contact the local courier you selected at the checkout as this is the fastest way to locate the package. Otherwise, the package is subject to the shipping limitations below.


Lost Packages

  • If a package has been lost en route, please message the courier to make sure it gets to you.
  • If the package was delivered and never received, please contact the courier for resolution as we are not liable after delivery. 
  • Please review our Shipping Limitations below.


Shipping Limitations

  • When you place an order, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on naroomask.com . All purchases from this naroomask.com are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this naroomask.com pass to you upon delivery of the items to the carrier.
 Where does my package ship from?
• Depending on where your order is shipping to, it will either come from warehouses in South Korea, The Netherlands, or the U.S. List of available items to ship from the US to North American Customers (as of 2022.01.06)
Item NameAvailable to ship from the US to US & Canada
EX|HALE – BlackYes
F.U. Plus – Aqua (XS size)Yes
F.U. Plus – Biege (L size)Yes
F.U. Plus – Biege (S size)Yes
F.U. Plus – Biege (XS size)Yes
F.U. Plus – Black (L size)Yes
F.U. Plus – Black (S size)Yes
F.U. Plus – Black (XS size)Yes
F.U. Plus – Navy (L size)Yes
F.U. Plus – Navy (XS size)Yes
F.U. Plus Copper – Black (L size)Yes
F.U. Plus Copper – Black (S size)Yes
F.U. Plus Copper – Grey (L size)Yes
F.U. Plus Copper – Grey (S size)Yes
F.U. Plus Gray (L size)Yes
F.U. Plus Gray (S size)Yes
F1S – Black(L size)Yes
F1S – Black(S-M size)Yes
F1S – White(L-XL size)Yes
F1S – White(S size)Yes
F1s Black (M-L size)Yes
F1s White (M-L size)Yes
F3F – BlackYes
F3H – BlackYes
F5 – BlackYes
F5 – Black blueYes
F5 – Black grayYes
F5 – Black redYes
F5S – BlackYes
F5S – Black-BlueYes
F5S – Black-GreyYes
F5S – WhiteYes
F5s Black LimeYes
F5s Black RedYes
F5s Blue WhiteYes
F5s Navy PinkYes
F5s Olive BeigeYes
F9F – BlackYes
N0U – Grey (L size)Yes
N0U – Grey (S size)Yes
N0U – White (L size)Yes
N0U – White (S size)Yes
N0U Black (L Size)Yes
N0U Black (S size)Yes
N1 – BeigeYes
N1 – BlackYes
N1 – BlueYes
N1 – Light blueYes
N1 – PinkYes
N1s – BlackYes
N9H – GrayYes
X1 – BlackYes
X1 – BlueYes
X1 – Light blueYes
X1 – LimeYes
X1 – MintYes
X1 – OrangeYes
X1 – PinkYes
X5 – Black blueYes
X5 – Black grayYes
X5 – Black redYes
X5 – Black yellowYes
X5 – Gray greenYes
X5 – SkullYes
X5 – WhiteYes
X5s – BlackYes
X5s – Black redYes
X5s – Sky beigeYes
X5s – WhiteYes
X9 – BlackYes
X9 – Black grayYes
X9 – Black greenYes
X9 – Black orangeYes
X9 – Black skyYes
X9 – Orange beigeYes
X9 – Red grayYes
X9 – Sky beigeYes
X9 – White grayYes
Z5H – BlackYes
Z5H – Classic Blue (Limited)Yes
Z5H – Samba (Limited)Yes
Z5H – Sleet (Limited)Yes
Z9H – BlackYes
Z9H – WhiteYes

 

List of available items to ship from the Netherlands to European Customers (as of 2022.01.06)
Item NameVariationAvailable to ship from the Netherlands to Europe
F.U. PlusBlack (S)yes
F.U. PlusPink(S)yes
F.U. PlusBlack (L)yes
F.U. PlusPink (L)yes
F.U. PlusBeige (L)yes
F.U. PlusBeige (S)yes
FU+CopperBlack (L)yes
FU+CopperBlack (S)yes
F5sblack blueyes
F5black greyyes
F5blackyes
F5sWhiteyes
F5black redyes
F5sblackyes
FU+Aqua (XS)yes
F5sblack greyyes
Z5Hblackyes
N1blackyes
F5ssky beigeyes
FU+CopperGray (L)yes
FU+CopperGray (S)yes
F5black blueyes
X5black yellowyes
Z9HWhiteyes
FU+Beige (XS)yes
F3Hblackyes
X5sblack redyes
X5sskullyes
X5sblack blueyes
X5black greyyes
X5gray greenyes
N0UGray (L-XL)yes
N0UGray (S-M)yes
FU+Black (XS)yes
FU+Gray (L)yes
FU+Gray (S)yes
FU+Navy (L)/Navy blueyes
FU+Navy blue (S)yes
FU+Navy blue(XS)yes
F1sBlack (L-XL)yes
F1sBlack (S-M)yes
F1sBlack (M-L)yes
Z9Hblackyes
X9black/blueyes
F5sBlack lime (new)yes
F5sBlack red (new)yes
F1sWhite (S-M)yes

 

Payment

NAROO is proud to provide several safe payment options for you to choose from.

How can I pay for my order?

You can pay for your NAROO Mask order in one of two ways:

    • Global Credit/Debit Card: If you choose this method of payment, please note that the billing descriptor will be listed as either naroomask.com or Paymentwall/Brick.
    • PayPal: If you choose this method of payment, all you have to do is sign into your PayPal account and proceed as directed. If you don’t have a PayPal account, it is easy to make for free.

 

Will I receive an order confirmation?

• Yes, after placing your order, you will receive an order confirmation via email.

• If you do not receive your confirmation, please check your junk or spam boxes. If you still cannot find it, please reach out to us via our contact form.

Do you charge extra fees for credit card/debit card?

• No, we do not charge extra fees for using a credit card or debit card to pay for your order.

Is payment secure on the NAROO website?

• We take your financial safety seriously. Your card information is not stored on our website and we use SSL encryption to process all payments. 

• Transactions with PayPal and Paymentwall adhere to their high security standards. 

My credit/debit card isn’t working. What should I do?

• If you cannot check out with your credit or debit card, please try your payment in Chrome or Firefox in an incognito tab. 

• If you are still unable to pay with your credit or debit card, please contact your card provider for verification of your customer information and availability of your card.

 Is my information safe?

• We value your trust in us and take it seriously. Your information will not be used except for the reason it was provided. Please review our privacy policy that shows our commitment to your privacy and safety.

  1. Global Credit/debit card payment
    • Provided by Paymentwall / Brick and is billed via paymentwall.com
    • PLEASE NOTE THAT THE BILLING DESCRIPTOR WILL BE LISTED AS EITHER NAROOMASK.COM OR PAYMENTWALL.COM
    • If you do not receive an order confirmation, please check your Junk or Spam boxes. If you still cannot find it, please reach us via contact form.
  2. Returns
    • If you wish you return (an) item(s), please contact us via our website within 7 days of receiving your order.
    • Please note that save for damaged items, sealed product packages that have been opened are not eligible for reimbursement due to hygiene and safety reasons.
  3. Returns due to defective items or wrong delivery
    • If you have received a defective item or your package was incorrectly delivered, please contact us via our website. In most cases, we can’t bear the international shipping costs for the return and/or replacement.
  4. Return due to personal reasons
    • If you don’t like the items for personal reasons, including size and color, you may return the items. Please contact us via our website within 7 days of receiving the items. You must return your shipment within 3 days after receiving the return label or we are unable to process the return
    • Please note that you are responsible for the cost of return shipping (including international).
    • Please note that save for damaged items, sealed product packages that have been opened are not eligible for reimbursement due to hygiene and safety reasons.
  5. Refund period
    • Please allow us 7 – 14 business days for PayPal & Credit Card refunds. The amount of time for the processing of returns depends on your financial institution.
    • If it takes more than 7 – 14 business days to process your refund, please contact your financial institution.
    • Please note that save for damaged items, sealed product packages that have been opened are not eligible for reimbursement due to hygiene and safety reasons.
  6. Customs and tax
    • Every country has different customs and tax policies. Please check your countries policy before you purchase. We are not responsible for any additional customs, tax, or other country-levied fees. If you wish to return your package and receive a refund, the shipping funds will be deducted from the refund.

Z9H

Anti-Fog Zip-up Mask with
Built-in 3D Air-Room
MASK SPECS
Thickness
Anti-moisture
Breathability
Filtering
UV protection
99%
NAROO Z9H - revealed EX-HALE in anti-fog sports mask for skiing and snowboarding in the snow and winter

Optimised Protection for Harsh Winter Conditions

Comfortable, full coverage protection with a fabric barrier from extreme elements

Anti-Fog Modular Optimisation

Choose to add the specially designed EX-HALE module to the EX-BONE frame

No Irritation, No Fogging, Full Comfort

Built in EX-BONE frame and zip-up front allows for breathing space and open air flow for comfort and visibility

NAROO Z9H - anti-fog sports mask for skiing and snowboarding in the snow and winter
NAROO Z9H - anti-fog ex-bone frame for sports mask for skiing and snowboarding in the snow and winter

EX-BONE 2

The second generation of the ergonomically designed safe, elastic EX-BONE structure that creates an air warming chamber called a 3D air-room

Full-Coverage Design Without Complications

Optional cut points can be easily opened to allow space for hair

Mixed-Weave Fabric Enhances Fit

Optimal fit on any head size and shape due to the tailored stitching and weave patterns that allows for stretching in all the right places

NAROO F9F - hair hole graphic for filtering sports mask for cold weather, UV protection, micronet, washable, for motorcycling, skiing, snowboarding in winter

FEATURES

Cold Weather

Designed to protect from extreme colds while enhancing breathing

Full Coverage

Wraps perfectly around your head and neck to preserve warmth and protect

99% UV Protection

Protects skin from harsh UV rays and sun damage in any weather

Durability

Strong and sustained antimicrobial performance through repeated washes

NAROO Z9H - package anti-fog sports mask for skiing and snowboarding in the snow and winter
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